Customer Testimonials
Rob has been great to work with and very patient with our son.
The concerns I had about the bike’s random gear shifting was fixed in addition to discovering that the rear wheel was out of alignment. The service adjustments were done promptly which is appreciated.
Great service and advice
Service technicians are very knowledgeable and very kind to answer any questions we have on our bikes.
Very positive experience with the Libertyville team. Walked in with a problem and got a speedy, expert response!
Great people, service and support. Love to do business with Garner Lake Zurich.
good friendly service
Great variety and knowledgeable staff
Excellent service and fitting me with the right size bike. I was referred by my son-in-law who bought my grandson’s bike there. Thank you!
Great quality, their customer service its top notch!
Friendly and helpful staff.
Knowleagble and very helpful staff
Great service. Quality products. Expertise in everything bicycle!
Very helpful after the sale
Friendly and skilled associates
Friendly- helpful
Helpful guidance with bicycle selection
Your colleagues are professional and proficient in equal measure, and their work product second to none. What's not to like?
Very knowledgeable about their products
Very good knowledgeable
Good, fast, and friendly service. Had never been there before, but fixed a flat wheelchair tire while I waited.
I have been going to George Garner Cyclery for many years. Staff is always friendly and wants to make sure you are satisfied with your purchase or service request to the fullest. They do a lot for the biking community with being involved with local races, along with working with charities on bike donations. Great shop for all your needs. Thanks
Thorough service/cleaning, quick turnaround, and friendly/helpful employees.
I live in Charleston IL but have a daughter who lives in Palatine and use this bike store when I’m visiting and in need of services. Highly recommend them for your biking needs, always prompt and courteous and top notch customer service!
Great customer service.
Very nice friendly and not pushy at all. Did exactly what they said.
Great experience buying a Trek Dual Sport. Friendly, knowledgeable staff guided me through the different bike choices helped me land the correct size and model for my fitness needs. It appears that their service department will also be able to provide good service as well.
Top notch all around. Fixed my derailer after a spill in the woods. Tech was very knowledgeable and fun to talk to. Looking for new kids bikes in the spring. Will be back!
Service was polite, efficient and thorough.
I can in and needed pedal swap and Jason took care of me right away. Great service!