based on 2379 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer experience.
Great service, fair prices, one of my favorite businesses!
Roman is always a pleasure to work with and is willing to help explain what’s going on, how to take care of my bike, etc... give this man a raise! Haha but seriously, he deserves it.
The whole crew is always great, I appreciate you all always taking care of me. I tell all of my friends that Elevation Cycles is the best shop in Denver, and I mean it!
All the best,
Tommy
My family and I were treated like family from the moment we walked through the door. We went in looking for parts to repair my daughters bike and walked out with a new one for her and one on pre-order for both my wife and myself! These people work here because of their love for the products they sell and it shows! so happy with our experience!
Friendly, fast, knowledgeable and reasonably priced.
Michelle and Gabe were great to work with.
Easy to order online. Friendly and knowledgeable staff.
Being greeted when I walked in and quality service I know I will receive every time I go to elevation cycles
Jack was great. Good selection. Prices on par!
Ian was very helpful and I’m very happy with the service, price, and communication
You left the cassette off my bike! Didn’t realize till I got out to meet folks for a ride. Don’t you test the bike or at least spin the wheel before completing a tune up?
I brought my bike in for annual service. Kyle took a quick look and told me what was needed instead of just trying to force a program on me. I was very appreciative of that. Also. other staff very friendly and helpful.
I came in on a budget looking for ideas on how to upgrade my current bike. The employees I talked to were super helpful and made part recommendations that greatly improved my ride. Thanks for your help!
This was my first experience purchasing a new bicycle from Elevation Cycles and I could not be more pleased. From the initial phone conversations, order processing updates, to my in store experience, I continued to be blown away by fantastic customer service ensuring I had everything I needed and was satisfied with my purchase(s). Thank you for a wonderful experience and I look forward to the opportunity to use Elevation Cycles for all future service and purchase needs.
Tremendous customer service!!
😘💥💯🖤❤️💛💚
I really appreciated your willingness to work
With us. We had looked at several shops that did not have inventory, and you did. Rather than telling us to take it or leave it, you were willing to hold the bike, make sure it worked for us, and then were incredibly helpful and earnest in making sure it did, indeed, work for us.
Thank you.
Elevation is a great bike shop. Very friendly and knowledgeable sales and service. Always a pleasure to work with them for all my biking needs.
Everyone is super friendly and knowledgeable, made a great experience over all.
Have always found the staff very knowledgeable and attentive to my questions and concerns, whether the staff member in the service end solving mechanical issues, or sales staff listening to solve the best solution to my expanding cycling needs.
The rehabilitation of my bicycle was done very ably and communications were professional. It was accomplished in about one week.
Great store. Good location. Staff are very friendly and seem knowledgeable. The only problem is limited bike inventory, but that is everywhere.
As a first time walk in, you identified the tire issue quickly, solved it, and sent me on my way with a successful tube replacement, also identifying the minute penetration area that was puncturing the tube. Very pleased!
An expert technician named Ronan provided awesome service and a productive, positive attitude as soon as I walked in the door.
Great service
Lucas, He did a Fine Job...................................
I appreciated the friendly service. I rode the bike today after having it tuned and a new chain system put on and it ride beautifully.
Good people, good service, quality work.
Appreciate your prompt help in checking out my bike! Thank you!
Chill people who are helpful and knowledgeable with a wide gamut of services.