based on 963 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful and friendly assistance
Communication, honesty and great customer service
Great service and pointers on keeping my MTB running tip-top. The shop was excellent!! My bike runs like new after 6,000 miles.
Quality products. Friendly staff!
You guys are great. Always available and ready to help. Thank you.
Elevation has a great selection of quality cycling gear. What's more, the service is second to none. The Elevation team treats you like their first customer every time you walk in. Keep it up!
The staff is incredible. Every single one of them
Email customer service to make appt
Loved how you fixed up our bike and it looked like it was new. Very thorough!! Thank you!!
Very friendly and helpful
Staff is so friendly and helpful!
Quick, professional work.
Good quality mechanics and knowledgeable staff.
Missed three agreed finish times, would call no voice mail just get disconnected, no return emails. Always had to call to find out if ready and get reason for yet another delay.
Thorough and quick turnaround.
Great job! 20 year old bikes look and ride like brand new. Helpful service staff.
The store employee was incredibly helpful and found the items I needed quickly and was very knowledgeable.
Everyone was very friendly and willing to help!
Very knowledgeable, fast, friendly, affordable
Very helpful and knowledgeable.
Came in as a novice needing a basic bike and was able to have one ordered up quickly.
quality experts and advice
Friendly and helpful staff and mechanics
Well stocked shop with friendly and professional staff
Friendly and didn't try to sell me more than I needed. Bike was ready when they said it would be. No complaints.
Great products, staff was super helpful
Friendly & knowledgeable staff!
Knowledgable staff, great service, good selection of products.
Great mechanics who worked hard to find a part I needed. I also appreciated being kept in the loop via phone calls.
Brandt was super helpful and very nice. I was pretty surprised that he remembered my name when I came in to pick up my bike after a week as a half! 👍 My last name is his first name, tho, so that might’ve helped 😉