based on 2379 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Attentive staff. Product I wanted was in stock and reasonably priced. Quick and easy.
Always deliver the best services for my bike!
Elevation consistently provides service that is above expectations, and the quality of their work is phenomenal. They are by my ‘go to’ shop!
Technician did a great job!
It’s highly aggravating when the shop has to schedule your service 8 days in the future and then they’re a day late. The shop insist on this far away specific time like “next Friday at 2 pm” but the appears to perform the service when they get to it. I was really only upset because the shop didn’t call to warn me of the delay and I had to cancel a ride with my kids.
They are very good
I was looking for a specific bike for my daughter's birthday. I found what I was looking for, but the original availability date was 2 days past the birthday.. I called the store, and the guys bent over backwards to get it to me on time. Great shop. I wouldn't go anywhere else.
Friendly and fast service
Friendly and knowledgeable staff!
They treat everyone the same whether you are a beginner or advanced in your riding skills! Very professional and helpful! Thank you!
Very friendly and knowledgeable staff. The staff also focused on helping me and meeting my needs rather than how many products and services they could sell me. Even though my bike needed a lot of work, the staff were willing to work with me to make my bike safe to ride and continue to use, instead of trying to make me buy a whole new bike or spend more money than my bike is worth at its age. In the end, the work was done when I was told it would be, and it was exactly what we had discussed when I brought my bike into the shop. I absolutely will be returning next time I need service, or when I am ready to buy a new bike.
My tune up and recommended upgrades were well done. Also had consultation on pedal/clips and new bike that was extremely informative.
Great people and fair prices !
The gentleman who helped me was great.
The issue is with an abrasive mechanic.
Excellent customer service
Very friendly and helpful for all the bike products and accessories
Friendly and helpful staff. Excellent service. Professional and clear communication.
Everyone at Elevation cycles is incredibly helpful and knowledgeable on just about anything you could ask. Walked away with a bunch of new gear I needed after my first time in. Wish I lived in CO so I could frequent this place, will be back :)
Helpful, friendly, and knowledgeable staff.
Excellent service on my road bike, and completed ahead of schedule.
The service is always great, really appreciate the shop and glad it is in the neighborhood.
Lucas was friendly, knowledgeable, and just a real service oriented person. The bike rack is awesome.
I love trek bikes. Although the bike I just bought was quite above my price range, I love it. It will certainly make rides easier with electronic gears, disk brakes, and light weight components. The staff was informative and in no way pushy.
He was efficient!
Jake was great. He spent a lot of time with me and walked me through everything. He could not have been more knowledgeable or friendly.
We really appreciate your friendly staff and great customer service. However, they did not call as promised to tell us when the kids' bikes were ready after their tune-ups. Also, we are surprised that they didn't replace the missing valve covers on some of the tires.
Very freindly
Great friendly service
Everyone is very easy to work with. Service was done faster than promised.
Joey was great. He didn't try to push unnecessary parts or services. We'll be back.
I’d be more interested in tune up sales if your shop service writers were in mesh tank tops! Be progressive