Customer Testimonials
Matt the new guy is great very helpful and knows his stuff !
You listen, you chat, you advise ... and you do a good job of selling and servicing bikes. Thank you.
I had my first ever bike fit with Sam at Eastbourne Cycleshack. It was a very good experience. Sam is clearly very knowledgeable, he has even done fits for Olympians! I'm no Olympian, not even a club racer, but I am a keen cyclist and have been riding regularly for years. I was please that I was not too "far out" in my fit, but he made a small adjustment to my saddle and recommended a slightly shorter stem to bring the handlebars slightly closer and slightly higher (stem cost £45). This has made a subtle but positive difference, no back or shoulder pain on my last ride, and my glutes were more engaged.
What I really liked is Sam's way. He is clearly extremely knowledgeable, I felt very comfortable discussing my concerns and what I wanted. I have found in the past that some bike technicians can come across as somewhat patronizing, Sam is not like that at all.
I would say if you are an Olympian, a weekend warrior, or just a keen amateur cyclist, a bike fit from Sam will be well worth it! 😊
Very helpful and informative
Very helpful and good knowledge of the bikes they sell.
Fitted me in with 24 hours notice reasonable prices for some second hand brakes for me and bled everything.
Purchased a new e- bike last January , over the first 1000 miles the bike has required some minor adjustments the staff have been very helpful.
Excellent service and really helpful when I brought my bike in. Thanks!
great people, very knowledgeable, always want to help, great in a crisis when I needed to fix my bike really quickly as I had no other good transport options.
Sam was very helpful!
Customer service
Knowledgeable, efficient and fair - kept me informed
The problem with the bike was identified, parts ordered and job done really smoothly. The part had to be ordered in and I was kept up to date with delivery times. A convenient time was set for the repair. Really excellent service. Thanks
Efficient, effective & friendly.
Very friendly and helpful. Always accommodating and professional. Excellent work at reasonable prices.
Great friendly service , very limited range of stock in the actual shop though .
Fantastic advice from Abi and Sam. So happy I came here to buy my first E bike. The process was great from start to finish and I will continue to use them fir all my bike needs and advise others to do the same.
Local to me. Friendly and helpful.
The service was spot on, knowledge, helpful and went out of his way to help me. Very friendly as you walk into the shop
Space
Good location! It’s my go to place in Lewes!
Always a great service
Friendly and professional service.
Thanks
I liked the friendly knowledgeable discussion with the person who was working on my bike, he gave me a range of options and was happy to tailer the work to my budget. (Discounting a replacement wheel so that I got a better wheel, within my budget!)
Communication was very good via text and phone.
Friendly, efficient, informative service
Excellent!
Really helpful and friendly staff.
Professional and friendly.
Awesome and friendly service. Great team that work there.
Found and fixed all the issues. Great service and good value.