Customer Testimonials
Fantastic service! Got me back in the saddle really quickly after dropper post stuck. Many thanks.
Had to wait 2 weeks, but comprehensive job done on the bike, making a world of difference.
swift and professional. Staff are polite and knowledgeable
Great service and all was explained what and why pats were required, on collection also explained what parts were used and work carried out. Would recommend 100%.
Quick, friendly, efficient service.
Always very happy experience with Cycleshack, we're lucky to have such a good cycle shop in Lewes
Professional and friendly, advise about maintenance needed but not pushy. Thank you 😊
Sometimes you can pay a fortune for bike repair and get lots of things fixed that don't need replacing yet. Nice to get a relatively small job done quickly and cheaply.
It's good to talk to someone who really knows all the details about the products and can give useful advice.
In addition the personal service is second to none.
The quality of the products
Good professional advice and good service.Friendly and efficient.Thank y
Satisfied of cycle repair and servicing. Staff very friendly and efficient.
From start to finish communication was quick and informative. I dropped off my husband’s bike and requested it be fixed up in time for his birthday a week later. They booked it in and kept me updated with anything that needed doing, giving an honest appraisal of the bike and quotes for the work that could be done. It was all done in time! When I went to collect it I was given a little review of the work that was done and kindly put in the car for me. Very happy with the service I received. Will definitely use them again!
Excellent service, very knowledgeable, friendly
Always willing to give great advice,
Got the parts I required quickly and at a good price. Excellent comms.
Great service and friendly staff
Always an excellent service. Friendly and helpful staff. I can always trust them to do a good job.
Very friendly and efficient.
Efficiency
Friendly and helpful
Went in for a service it was Monday I dropped it Monday i said could there be any chance it could be done before Friday they kept me informed and it was early Tuesday it was ready it only took cycleshack a day and bike was in top peek proformance
Really happy with the recent service, 1-week turnaround with my bike. Thanks
Polite, quick and friendly service with an unbiased opinion....thankyou Sam & sam
Very friendly, knowledgeable and helpful staff
The battery in my Specialized Turbo Vado failed, so after being let down by Evan’s Cycles, I contacted Cycle Shack in Polegate. Sam answered and agreed to look at the bike and hopefully replace the battery under warranty.
A week or so later Sam rang me to say it was all fixed. I picked the bike up on Saturday. Sam mentioned that it was quite a process to get Specialized to replace the battery so I am grateful to him for sorting it all out despite me not purchasing the bike from Cycle Shack. I now wish I had bought the bike from yourselves rather than Evans. Thank you so much for fixing the bike, you really went the extra mile for me. I know where to come for bike bits in the future!
I found the advice and help excellent
Repair done efficiently and quickly. Good price.
Great service from Cycleshack.
Thank you so much for your continued support of Eastbourne parkrun.
Great bike fit from Sam , first class service and removed the discomfort with just a few minor changes .
Really helpful service, great feedback on the bike fit and provided a lot useful and insightful knowledge. thanks