Customer Testimonials
The staff, were very attentive, and helpful. I had a great experience, with my bike fit.
Thank you.
Good service on supplying new bike
Very nice bikes
Good staff product knowledge
This is exactly what I what from a cycle store; friendly, knowledgeable service without any of the slightly elitist niche know-it-allism that is so common in London cycle stores.
Reactivity of the mechanic. Having contacted him on 23 December, he was still able to find time to look at my bike for 24 December. As I am only back for a short time, this meant I could use it over the Christmas break. Thank you!
Service with a smile
Friendly service from expert staff!
Listened to when I dropped off the bike.m for requests and issues. Received a quote on likely cost. Phoned and had explained what work needed doing before my permission given to continue. On collection I was given a summary of the work carried out and a detailed receipt with the breakdown of the cost for parts and service.Willingly helped to put my bike in my van.
Very professional staff.
Explained well what repairs were required and with a quality repair at a fair price.
Excellent choice of quality bikes for sale with very knowledgeable sales staff
Friendly team, engaging and polite
Helpful and fixed my broken chain there and then. Couldn’t ask for better.
Really helpful and knowledgeable staff. If they don’t have what you’re looking for they’ll help you find it.
Good value, responsive
good and friendly service
Good service, af a reasonable price.
Very helpful amd knowledgeable staff providing good service.
Good friendy service 👏🏻
Top of the range goods knowing they are reliable and safe
Quick wheel service. Simple jobs done on the spot.
I took my e bike in for a service and an honest assessment by Sam led to the conclusion that it was time to consider a new bike and Sam was very knowledgeable and helped to get me a good deal on a new bike.
Great products,excellent service,always ready to help and give you advice on any questions you may have ,friendly well recommended
Excellent friendly service
Personal friendly service.
Knowledge and experience.
Excellent. Answered all my questions and gave some good advice. I even bought a bike!
Excellent service, will always try and get you what you want within your budget. 10/10
Had a troublesome problem with the chain skipping, and ghost shifting, on my vintage road bike. I took it to another well-established bike shop, but it came back even worse even after some new parts had been fitted. The problems were then correctly diagnosed and fixed at Cycleshack Lewes, at reasonable cost. The bike is now running as smooth as silk. I’m extremely satisfied with the service I received.
Good and efficient service at economic cost.
Friendly and knowledgeable staff

Friendly, good value for money and excellent knowledge.