Customer Testimonials
Great service every time I go into the shop. Really excellent staff.
Knowledge and efficiency.
Once again Danny has diagnosed a problem with my rear tyre and Hudson has fixed it, in a good time frame and at a great price, utilising a Bontrager guarantee and saving me money.
Bother Danny and Hudson are great ambassadors for the business. My cycling is important to me and I wouldn’t go anywhere but cycleshack for my products and services.
Thanks again to Danny and Hudson.
Alan Jackson
I took my bike in with a flat back tyre. It was a Saturday morning about 11.15am. I was pleasantly surprised to hear that a new inner tube would be fitted (if needed) and the bike ready for collection that day, which it was was.
Really pleased with the service - thank you.
Timeliness, fair, general decency and contact and very knowledgeable. Will use again.
Really helpful and knowledgeable staff here. Definitely recommended!
Great place with brilliant staff allways happy to accommodate.
The team is knowledgeable and friendly, and the stock they have in shop is excellent.
E-bike service was well explained and expertly carried out.
Great, helpful service.
Great products and friendly and helpful advice.
Prompt, friendly, knowledgeable
Top staff. Super helpful. Highly recommended
Great friendly knowledgable service
Good, fast service and not overpriced. Would go back again.
Friendly, knowledgeable staff who complete jobs quickly to a high standard
Hi i have dealt with Cycle shack 3 times in the last 2 weeks and every time brilliant, really friendly not over pushy and just lovely to deal with. I would recommend them to anyone who has a bike no matter at what stage you do, commute, race, or just purely for the love of it.
Good service
Very good staff
Good stock, information and staff helpful and willing to fit accessories there and then.
Professional, friendly, understanding, efficient
Always a friendly and professional service
Having visited three other local establishments, I felt completely comfortable chatting with the lads at Polegate: Sam in particular, and Harvey (to close the purchase) and to Miles for dealing with a couple of minor issues once the bike was handed over.
The Rise is ideal for me as it takes the fear out of distance riding on the South Downs.
Thanks.
Very friendly and good value service from the Cycleshack.
Friendly team and very helpful.
Efficient friendly vfm
Very Knowledgeable amd helpful staff
Staff were very friendly and helpful
If only all bike shops were run like this. Your approach and willingness to help is rare these days.
Great service!
Personal customer service
Expertise and experience.