Customer Testimonials
Helpful friendly advice. Quality products
Good reliable friendly service.
Quick service and great problem solving/solution found for a bottom bracket issue.
Cycleshack is great! No matter what I have asked of them (purchasing a new steed, servicing or more recently a crash report) they have all been open to taking on the work and completing it in a timely manner. All the staff are friendly and approachable as well as taking the time to discuss my various bikes and understand my needs.
Excellent service , friendly team
Harvey was amazing. Adjusted the christmas present bike we had got for my six year old in all sorts of ways. Involved her in the process. Didn't charge us. Was a star. Thankyou Harvey!
Fantastic staff, really helpful and reliable. A real asset to Lewes and all the towns cyclists.
Friendly, reliable customer service.
I liked the enthusiasm and knowledge of your staff member, Harvey, in Lewes East Sussex. He was very helpful and efficient.
Very helpful service regarding the new Frog bike we were buying and a good price offered for one we wanted to sell
Very helpful. Great level of knowledge. Thank you
Excellent customer service. Very knowledgeable and extremely helpful when a problem occurred with my bike.
Your service has been great. I have had interactions with all three of Sam, Abi and Sam and it has always been top notch! I'm very happy with the bike and accessories. It feels like the quality of the products is good and the advice I was given as to which products would be appropriate to my specific needs appears to have been spot on! The bike was also built and set up perfectly for my needs and it was ready to ride away on collection.Thank you all so much!
Easy to deal with and knowledgeable.
Space
Good, friendly and honest service
The service is very friendly and Kevin's advice is clearly expert, honest (and impartial) and objective with the customers best interests at heart. One feels he goes out of his way to help and you feel treated as a valued individual customer which gives a lot of confidence in terms of coming back for help, support and maintenance.
Everything .. brilliant service ...cannot fault it x
Great service excellent customer service I alway feel like their most important customer.
Friendly, quick and efficient.
The team in Polegat a`re professional and friendly. You always a warm helpful welcome.
Your service is fantastic. You kept me notified every step of the way, and when the new bike arrived, you transferred everything from the old one onto the new one. Absolutely the best place to go if you want to purchase a new bike or get an old one repaired!
Good advice, prompt and efficient service.
Very helpful and knowledgeable staff. Good bikes.
Friendly, helpful and technically very good. My ancient bike came back after a service looking and feeling new,
Bike purchase help, and options, service plans, and cycle routes were discussed.
Very good, professional and helpful attitude, and all done very speedily.
Always friendly and professional, excellent service over a number of years
Good mechanics
Great service.... Cycle Shack made some great decisions regarding my bike servicing. It feels like new!