Customer Testimonials
Harvey was especially helpful and gave me appropriate advice when choosing a new bike. . He went above and beyond in transferring bits and pieces from my old bike and I am delighted with the final result. Overall a very good experience
Excellent products & very good service.
Excellent service of my e-bike. Great price and communication.
Helpful, friendly, efficient
Always intelligent, patient and quality service.
Very efficient workshop and always friendly staff.
Harvey and Mark are extremely helpful and skilled, and I am always very happy with my bike when I get it back. It feels like a new bike now, so thank you very much.
Professional, friendly service. Reliable.
Very good and efficient service
Expert advice and prompt service is always a good combination
Excellent and prompt bike servicing.
Good experience.
Very prompt service at a reasonable price and very good and attentive staff.
Professional service; staff discussed the problem and options for a solution.
A good range of cycling products with a friendly service.
Again top service from the guys at Cycleshack
Sam was very professional, prompt and honest with what needed doing with my e bike.
Friendly and knowledgeable service
Brilliant service and acted promptly to get me back out on my bike that same day.. highly recommend to all my friends and family.
First name removed
Quick, effective repair. Good value and friendly helpful staff too.
Friendly service
Good service very helpful easy to talk to great recommendations
Absolutely fantastic staff - they could not have been more helpful.
Genuine cyclists at the shop with loads of product knowledge. Sam sorted me out with a bike fit and now I’m much more comfortable on the bike and ready for some long spring rides when the weather improves.
New bike check later in Feb, puncture repairs and looking after your bike etc. thanks First name removed
Really helpful member of staff. He advised me on what would be the best guard for my bike, put it on order and was only two days to when I was called and able to pickup. I would definitely use cycle shack again.
I recently purchased an e-bike from the Polgate shop, very helpful staff, helped me choose the right bike for me.
Very impressed with the service.
Really happy with the service I received. Both Sam's and Abi were really informative and took the time to talk me through the purchase and make sure that the bike was set up for me.
Professional and informed - facilities to properly service and maintain bikes and the knowledge to help with upgrades and enhancements to take riding to the next level - Strongly recommended!!
Friendly, informative and accommodating
Sam and the team have been brilliant, thank you