Customer Testimonials
Again top service from the guys at Cycleshack
Sam was very professional, prompt and honest with what needed doing with my e bike.
Friendly and knowledgeable service
Brilliant service and acted promptly to get me back out on my bike that same day.. highly recommend to all my friends and family.
First name removed
Quick, effective repair. Good value and friendly helpful staff too.
Friendly service
Good service very helpful easy to talk to great recommendations
Absolutely fantastic staff - they could not have been more helpful.
Genuine cyclists at the shop with loads of product knowledge. Sam sorted me out with a bike fit and now I’m much more comfortable on the bike and ready for some long spring rides when the weather improves.
New bike check later in Feb, puncture repairs and looking after your bike etc. thanks First name removed
Really helpful member of staff. He advised me on what would be the best guard for my bike, put it on order and was only two days to when I was called and able to pickup. I would definitely use cycle shack again.
I recently purchased an e-bike from the Polgate shop, very helpful staff, helped me choose the right bike for me.
Very impressed with the service.
Really happy with the service I received. Both Sam's and Abi were really informative and took the time to talk me through the purchase and make sure that the bike was set up for me.
Professional and informed - facilities to properly service and maintain bikes and the knowledge to help with upgrades and enhancements to take riding to the next level - Strongly recommended!!
Great service.... Cycle Shack made some great decisions regarding my bike servicing. It feels like new!
Helpful friendly advice. Quality products
Good reliable friendly service.
Quick service and great problem solving/solution found for a bottom bracket issue.
Cycleshack is great! No matter what I have asked of them (purchasing a new steed, servicing or more recently a crash report) they have all been open to taking on the work and completing it in a timely manner. All the staff are friendly and approachable as well as taking the time to discuss my various bikes and understand my needs.
Excellent service , friendly team
Harvey was amazing. Adjusted the christmas present bike we had got for my six year old in all sorts of ways. Involved her in the process. Didn't charge us. Was a star. Thankyou Harvey!
Fantastic staff, really helpful and reliable. A real asset to Lewes and all the towns cyclists.
Friendly, reliable customer service.
I liked the enthusiasm and knowledge of your staff member, Harvey, in Lewes East Sussex. He was very helpful and efficient.
Very helpful service regarding the new Frog bike we were buying and a good price offered for one we wanted to sell
Very helpful. Great level of knowledge. Thank you
Excellent customer service. Very knowledgeable and extremely helpful when a problem occurred with my bike.
Your service has been great. I have had interactions with all three of Sam, Abi and Sam and it has always been top notch! I'm very happy with the bike and accessories. It feels like the quality of the products is good and the advice I was given as to which products would be appropriate to my specific needs appears to have been spot on! The bike was also built and set up perfectly for my needs and it was ready to ride away on collection.Thank you all so much!
Easy to deal with and knowledgeable.

A good range of cycling products with a friendly service.