Cycleshack

Customer Testimonials

Report a concern   February 8, 2024 — Rated 9 out of 10 by B.P. Cycleshack Lewes Ltd
What do you like about our products and services?

A good range of cycling products with a friendly service.

Report a concern   February 4, 2024 — Rated 10 out of 10 by J.B. Cycleshack Eastbourne
What do you like about our products and services?

Again top service from the guys at Cycleshack

Report a concern   February 3, 2024 — Rated 10 out of 10 by J.E. Cycleshack Eastbourne
What do you like about our products and services?

Sam was very professional, prompt and honest with what needed doing with my e bike.

Report a concern   February 3, 2024 — Rated 10 out of 10 by P.T. Cycleshack Eastbourne
What do you like about our products and services?

Friendly and knowledgeable service

Report a concern   February 2, 2024 — Rated 10 out of 10 by J.P. Cycleshack Eastbourne
What do you like about our products and services?

Brilliant service and acted promptly to get me back out on my bike that same day.. highly recommend to all my friends and family.

First name removed

Report a concern   January 28, 2024 — Rated 10 out of 10 by David Attfield Cycleshack Lewes Ltd
What do you like about our products and services?

Quick, effective repair. Good value and friendly helpful staff too.

Report a concern   January 25, 2024 — Rated 9 out of 10 by M.S. Cycleshack Lewes Ltd
What do you like about our products and services?

Friendly service

Report a concern   January 25, 2024 — Rated 10 out of 10 by Michael Webber Cycleshack Lewes Ltd
What do you like about our products and services?

Good service very helpful easy to talk to great recommendations

Report a concern   January 22, 2024 — Rated 10 out of 10 by S.E. Cycleshack Eastbourne
What do you like about our products and services?

Absolutely fantastic staff - they could not have been more helpful.

Report a concern   January 22, 2024 — Rated 10 out of 10 by T.S. Cycleshack Eastbourne
What do you like about our products and services?

Genuine cyclists at the shop with loads of product knowledge. Sam sorted me out with a bike fit and now I’m much more comfortable on the bike and ready for some long spring rides when the weather improves.

Report a concern   January 22, 2024 — Rated 10 out of 10 by K.M. Cycleshack Eastbourne
What do you like about our products and services?

New bike check later in Feb, puncture repairs and looking after your bike etc. thanks First name removed

Report a concern   January 20, 2024 — Rated 10 out of 10 by Sue Spink Cycleshack Lewes Ltd
What do you like about our products and services?

Really helpful member of staff. He advised me on what would be the best guard for my bike, put it on order and was only two days to when I was called and able to pickup. I would definitely use cycle shack again.

Report a concern   January 18, 2024 — Rated 10 out of 10 by J.M. Cycleshack Eastbourne
What do you like about our products and services?

I recently purchased an e-bike from the Polgate shop, very helpful staff, helped me choose the right bike for me.
Very impressed with the service.

Report a concern   January 15, 2024 — Rated 10 out of 10 by T.H. Cycleshack Eastbourne
What do you like about our products and services?

Really happy with the service I received. Both Sam's and Abi were really informative and took the time to talk me through the purchase and make sure that the bike was set up for me.

Report a concern   January 15, 2024 — Rated 10 out of 10 by G.G. Cycleshack Eastbourne
What do you like about our products and services?

Professional and informed - facilities to properly service and maintain bikes and the knowledge to help with upgrades and enhancements to take riding to the next level - Strongly recommended!!

Report a concern   January 11, 2024 — Rated 10 out of 10 by J.S. Cycleshack Eastbourne
What do you like about our products and services?

Great service.... Cycle Shack made some great decisions regarding my bike servicing. It feels like new!

Report a concern   January 10, 2024 — Rated 10 out of 10 by Tom Lunt Cycleshack Lewes Ltd
What do you like about our products and services?

Helpful friendly advice. Quality products

Report a concern   January 8, 2024 — Rated 10 out of 10 by J.G. Cycleshack Lewes Ltd
What do you like about our products and services?

Good reliable friendly service.

Report a concern   January 5, 2024 — Rated 10 out of 10 by L.T. Cycleshack Eastbourne
What do you like about our products and services?

Quick service and great problem solving/solution found for a bottom bracket issue.

Report a concern   January 1, 2024 — Rated 9 out of 10 by L.B. Cycleshack Eastbourne
What do you like about our products and services?

Cycleshack is great! No matter what I have asked of them (purchasing a new steed, servicing or more recently a crash report) they have all been open to taking on the work and completing it in a timely manner. All the staff are friendly and approachable as well as taking the time to discuss my various bikes and understand my needs.

Report a concern   December 29, 2023 — Rated 10 out of 10 by M.G. Cycleshack Eastbourne
What do you like about our products and services?

Excellent service , friendly team

Report a concern   December 29, 2023 — Rated 10 out of 10 by S.J. Cycleshack Lewes Ltd
What do you like about our products and services?

Harvey was amazing. Adjusted the christmas present bike we had got for my six year old in all sorts of ways. Involved her in the process. Didn't charge us. Was a star. Thankyou Harvey!

Report a concern   December 28, 2023 — Rated 10 out of 10 by L.F. Cycleshack Lewes Ltd
What do you like about our products and services?

Fantastic staff, really helpful and reliable. A real asset to Lewes and all the towns cyclists.

Report a concern   December 15, 2023 — Rated 10 out of 10 by T.S. Cycleshack Eastbourne
What do you like about our products and services?

Friendly, reliable customer service.

Report a concern   December 14, 2023 — Rated 10 out of 10 by Ruth Bowers Cycleshack II
What do you like about our products and services?

I liked the enthusiasm and knowledge of your staff member, Harvey, in Lewes East Sussex. He was very helpful and efficient.

Report a concern   December 13, 2023 — Rated 10 out of 10 by S.B. Cycleshack II
What do you like about our products and services?

Very helpful service regarding the new Frog bike we were buying and a good price offered for one we wanted to sell

Report a concern   December 13, 2023 — Rated 10 out of 10 by M.H. Cycleshack Eastbourne
What do you like about our products and services?

Very helpful. Great level of knowledge. Thank you

Report a concern   December 12, 2023 — Rated 10 out of 10 by M.P. Cycleshack Eastbourne
What do you like about our products and services?

Excellent customer service. Very knowledgeable and extremely helpful when a problem occurred with my bike.

Report a concern   December 10, 2023 — Rated 10 out of 10 by J.S. Cycleshack Eastbourne
What do you like about our products and services?

Your service has been great. I have had interactions with all three of Sam, Abi and Sam and it has always been top notch! I'm very happy with the bike and accessories. It feels like the quality of the products is good and the advice I was given as to which products would be appropriate to my specific needs appears to have been spot on! The bike was also built and set up perfectly for my needs and it was ready to ride away on collection.Thank you all so much!

Report a concern   December 10, 2023 — Rated 10 out of 10 by R.B. Cycleshack Eastbourne
What do you like about our products and services?

Easy to deal with and knowledgeable.


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