Customer Testimonials
Great location, size of store and range of bikes. Knowledge and advice from staff.
Sam was so helpful and accommodating with my bike purchase! Thank you.
Local, Friendly, Informative, Punctual. Great service Thank you.
Service is tailored and responsive. Staff are knowledgeable. Problems are fixed really quickly. Good choice of brands, it would be great if you also stocked Giant bikes as well Specialized and Trek...
Easy to use, good service,
Great product and Brilliant Service
Great reliable friendly service will always give you the right advice
Very personal service thanks
Very proffessional great service
Great service carried out exactly as requested.
Easy to make an appointment, Service was carried out efficiently and I was informed of what was being done and the cost of the service. Bike was ready when they said it would be.
Fast, efficient, knowledgeable, and always happy to squeeze me in. Always impressed with Cycleshack, thanks guys!
Friendly and helpful service offered
friendly service informative
Explained clearly what the problem was. Resolved problem expertly.
Very efficient, profesional and friendly service. The team are cyclkists themselves and so appreciate and can empathise wirth the customers.
Sorted out the puncture on my tubeless tyre on the same day. Fantastic service!
Always a thoroughly professional and friendly service. Thank you!
I took a pair of wheels in for fresh sealant to be added, this was done remarkably quickly. Very satisfied.
Great service from Matt, he listened to what I wanted and found a good option from the available stock.
The personal touch goes a long way
Also the knowledge to answer all the questions I asked
Amazing Service. This is the first time I’ve ever used a local bike shop. I’ve always used the big supermarket style servicing. I’ve been so impressed. I had a problem with index in my gears and I had been doing this myself for sometime but just couldn’t get it right on this occasion. The Cycle shack said if you can just drop the bike in, we will have a look at it and get back to you. It was a problem with the gear cables which were changed and bi index all within 24 hours great service. I’m really friendly guy behind the counter. I shall definitely use again.
Great shop, friendly helpful staff. Highly recommend
Very helpful and knowledgeable staff. Staff thought through the most practical solutions to my questions.
Really helpful advice
Knowledgeable about ebikes. Able to answer all my questions. Able to go for a trial spin on one.
Excellent job, done very quickly
Very few products available these days - nothing like as comprehensive as it used to be! But servicing of bikes still very good.
Great technical knowledge and advice on selecting the right bike

Sam and colleague always helpful and friendly. It was a long lead time when I booked it in but I get that given staff holidays.
I like the shop and will return. Thanks.