Customer Testimonials
The staff are fabulous- they clearly love what they do, love the great outdoors and cycling & really care about passing on their enthusiasm and finding the right bike for you & adventures you have from there!
10/10 service and advice many thanks
Only went in for a puncture repair, but nice friendly professional service, will defo use again and recommend šš¼
Very helpfull. lovely staff .even if just passing to pump up a tyre wouldn't go anywhere else xx
Child bicycle stabilisers!
Your knowledge and help with everyone
Great service at Cycleshack in Hastings (ringing round and finding replacement for broken derailleur)and Lewes for fixing same.
Really pleased with both of them.
Veey knowledgeable and helpful.
Prompt and polite, helpful service.
Very helpful service. They also kept my bike in store whilst I was away as I couldn't get back to the UK at the time it was ready.
Dry friendly , knowledgeable and nothing too much trouble
I have already passed details to friends who want e-bikes
Pleasant, very helpful and well skilled service.
You get good advice and personal service.
They sell the bikes that I am interested in and offered me a test ride.
The bike was ordered promptly and ready to collect in a few days, very quick and efficient service.
Sam was very knowledgeable and made the whole buying experience very pleasant.
Very helpful and quick to respond and carry out the work
GREAT SHOP! Very helpful and knowledgeable staff - brilliant bike fit - 10 out of 10
Very helpful, very reasonable rates, very efficient and excellent service. Delighted to see Cycleshack in such good order as there seemed to have been a hiatus at one point.
Very best wishes to you,
Peter Murray
Good advice and wide range of service
Excellent work, reasonable prices.
Brilliant quick service with a smile. Thank you š
Excellent, friendly and knowledgable service
So kind and helpful, thank you.
You were very attentive , and understanding, Iām very happy with your prompt attention to getting my bike fixed, 10/10
Customer service is fantastic
Friendly and professional service
Always willing to help
Very friendly, helpful service with prompt delivery times
Friendly people, good service.
I needed my electric bike serviced and some Schwalbe tyres fitted for my cycling trip to France.The Cycle Shack people at Polegate fitted me in.Thanks Cycle shack!
Always very helpful and courteous.
Fantastic service as always.