Customer Testimonials
Friendly and knowledgeable staff with good communication skills. Plus decent prices for products and repairs. Couldn't ask for more from my local bike shop.
Great professional service from the first exploratory phone call to getting the work (1500 km service on an ebike) done. Clear explanations of what they will be doing and why. The facility is spacious with parking right outside.
Friendly knowledgeable staff
Excellent communication and value.
Great advice, service and support. Knowledgeable staff.
All the staff were very helpful over the phone (at the Eastbourne and both Lewes branches) and in store. They have great knowledge and skill set to answer questions. Kindly packed my bike up for shipment abroad.
Prompt, courteous and efficient.
The staff are knowledgeable, helpful and friendly. Helped me with a gear shifter compatibility issue which I’m sure some places would have given up on .
Helpful service, got what I've needed and nice people
Friendly and helpful staff.
Consistently helpful staff who are knowledgeable about the products they sell. Always excellent service. Good choice of bicycles and accessories. It's a shame they don't sell more clothing, as otherwise I would never have any reason to shop anywhere else, ever!
Fabulous service and staff - highly recommended!
The service is always friendly and knowledgeable as well as being effective. I have been using Cycleshack for many years and have never been disappointed. Thanks again for all your help.
Friendly, honest staff who are transparent with prices and service given.
Good range of products an excellent workshop with knowledgable staff
I buy all our bicycles and accessories from cycle shack. They are very helpful
Fast and efficient repairs
Efficient and quick
Good service!
Helpful service that tailors advice to meet your needs.
Great service by knowledgeable people !
Nice sales person
Good service... honest and helpful advice.
Reasonable price and quick turnaround, with very helpful and efficient service.
Excellent customer service
Very helpful and got me back on the bike quickly!
Efficient and friendly
Everyone in store was very knowledgeable and helpful.
Harvey
Gear service