Customer Testimonials
An excellent response re broken spokes in rear wheel. Taken in Saturday, returned Tuesday repaired and trued- excellent price, top notch service.
Great service very friendly and professional and kept me up-to-date with progress on the bike 👍
Excellent service inbuilding my new bike and helpfully answering questions and confirming choices.
Very helpful and clear about what needed doing to my bike. Answered all my questions I had about my bike.
Thank you for very prompt action on small issue with my bike.
Great friendly communication and a quick and thorough service
Friendly prompt service got me back on my bike quickly in time span promised
Great range of products. Staff are knowledgeable and always keen to offer assistance.
The staff. Theirhelpfulness and willingness to help you straight away
Very helpful staff. Full of positive advice. Would recommend.
The team are absolutely fantastic
Great varied selection
very fast return of the bike and a top quality job for a very reasonable price. Good team, very friendly and they will always update you on the progress of the bike.
Friendly personal approach to customers
Great job from Sam and team, made very welcome and helped me to choose the right bike for myself.
Always attentive and accommodating - great knowledge and selection of bike brands that is constantly being added to - also easy parking making access convenient!
Always a great service at a reasonable price and friendly staff.
Arrived for a short stay in Lewes to find my bike had a flat tyre , quick internet search and the following morning arrived at the Cycleshack. I also needed two new tyres and the brakes needed attention. Although they were booked up the staff kindly sorted my bike ready for collection the following morning which enabled the wife and I ( A couple of oldies) to get out on our bikes.
First class service and at a fair price.
Would recommend to locals and those on holiday like us.
I took my Trek Emonda SL6 in the workshop for a new press fit bottom bracket and Sam did a good job even though the old bracket had all but shattered. Would highly recommend.
Very efficient and expert service. Most helpful.
Helpful, friendly staff with a good knowledge of the bikes they sell.
Sam managed to fit a dropper seat post onto my Liv embolden mountain e-bike with no trouble at all in good time and reasonable cost. I have already recommended my friends and family to visit cycle shack and Sam is very knowledgeable and friendly. Would definitely go back for any of my cycling needs.
staff were very welcoming and the service i got was really quick. Price i was quoted was very good and all work done was 100 per cent will be using again in the future and will be advising others of where they are based iam 100 per cent happy many thanks..
Good effective service
Friendly and efficient service.
The staff at Cycleshack were extremely helpful and knowledgeable. We wanted electric bikes so they helped us work out the best bikes for us, sent us out on a test ride and were really helpful throughout the whole process. I’d thoroughly recommend them.
Friendly prompt assistance.
Friendly service backed by great experience and understanding of all things cycling!!
Staff are brilliant
I took in two wheels which were tubeless and required