Customer Testimonials
Excellent range of bikes of all types; helpful and approachable staff who have very good product knowledge.
Friendly and knowledgeable staff. I have bought a bike, spare parts and a repair. All very successful and at a competitive price
Obliging, helpful immediately and solved a repair
Bike is now mended and brakes work!
Long time customer, very pleased with communication and service
I came to cycleshack with an older full suspension Orange Sub 3 MTB that needed a full over haul and they dealt with the project with great professionalism.
There were a few surprises from the old bike but they kept me informed throughout and offered great advice as to the best course of action.
Excellent attention to detail and a prompt service
Friendly and very helpful.
Good customer service with excellent communication.
I have brought my bike in a few times and always received great attention and assistance. I have usually been served by Sam who is great to deal with.
The staff are very accommodating, friendly ,helpful , which really helps when u turn up the evening of the day you book your bike In , thinking it was the next day , ,after my service on my bike it rode home like a dream , very impressed ,thanku xxxx
Always patient and willing to help. There is a wealth of experience from genuine bike enthusiasts.
As a customer you get friendly, knowledgeable and helpful advice, and great quality of service.
Professional and friendly
Excellent customer service, very helpful and friendly staff.
Great choice and service
Always helpful and knowledgeable.
Knowledgeable and friendly staff.
Most helpful and attentive to sorting the problem
Cycleshack and Cycleshack II are only ever amazing. I actively recommend these shops for advice or a square deal.
Very helpful team... I'm "not a bikey person" which meant that a £480 bike for my 6-year old daughter was painful, the very helpful and people and great quality bike meant I knew I had made the right decision.
Friendly helpful staff
Friendly, professional, knowledgable and good customer service
Great line of bikes and very good service
Fabulous range and customer service
helpful staff
Good range of products and helpful staff
amiable atmosphere and genuine expertise.
Everything!

Once again, excellent service looking after our bikes having their autumn maintenance. Many thanks to Rowan and the team!