Customer Testimonials
Needed some disc brake pads replaced ,they replaced and did some maintenance while I waited ,very reasonable price.i used to be able to e mail the repair shop direct would like this to be back on line.Overall a very good experience.
Excellent service
Efficient and pleasant service. Thank you
Good range of products , very helpful in the Lewes inter sport store in finding out availability dates for a trek domane gen4 for next year for me . Nothing was to much bother
Great shop, great service and very knowledgeable staff.
We were very pleased with the quick turnaround on having my puncture repaired. Thank you very much.
The service was great and and it was clear all along what I needed to pay for i.e. no surprises
Good friendly service. Good knowledge. Thank you
staff were very helpful and attended my requirements and requests
Personal service from a local knowledgeable business.
Helpful and friendly
relativly quick
Best bike shop in Lewes hands down! Friendly, helpful, knowledgeable team and pretty comprehensive range of stock at competitive prices.
I got back into MTB about a year ago after a 26 year gap, and boy have things changed! The Cycleshack team have been brilliant, sorting out issues and advising upgrades to the first bike I bought, and now the second. Just this week they’ve supplied and fitted a new bottom bracket, and yet again I’m very happy with the service I’ve received.
100% recommended.
Friendly, expert advice and service.
Helpful and polite
Helpful, knowledgeable advice and service. Good quality accessories. Helped me out.
Great service, as always.
I loved the nothing was a problem attitude towards the setup of my bike and the swapping of components that was included in the setup. This made the process of picking the bike and having it ready to ride (based on my preferences) seamless.
Brilliant!
Always helpful, always do a good technical job. Good to have them in Lewes.
Excellent service from Danny and the boys . I go nowhere else to get my bike serviced or mended. Great Jone done always . Thank you
Good advice and quality products
Friendly, helpful and knowledgeable staff. I can really trust the mechanic to do a good job on my bike when it needs work. Good range of quality products on sale. (They were my first choice of shop to go to for my helmet, eyewear, saddles and other stuff).
Quick and very helpful
I have been a cycleshack customer for over 13 years and continue to buy my cycling kit from this store as recently as 5th September 2022.
All staff are really helpful, knowledgeable and skilled - for example Danny yesterday helped me understand the best bit of kit to house my Iphone on the handlebars - he gave me all the info I needed to make an informed decision.
Outstanding store, as always. I'd never go elsewhere.
Alan Jackson
Helpful, knowledgeable and polite staff.
Customer service excellent.
Top shop!! Highly recommend
Very helpful team. Great service for the bike.
Very knowledgeable staff, albeit sometimes short staffed but always helpful and polite

The Staff are very knowledgeable and helpful. You can completely trust them to advise you on what you need and give you the pros and cons of the choices in an honest way. I would not dream of going anywhere else.