Customer Testimonials
Helpful, knowledgeable advice and service. Good quality accessories. Helped me out.
Great service, as always.
I loved the nothing was a problem attitude towards the setup of my bike and the swapping of components that was included in the setup. This made the process of picking the bike and having it ready to ride (based on my preferences) seamless.
Brilliant!
Always helpful, always do a good technical job. Good to have them in Lewes.
Excellent service from Danny and the boys . I go nowhere else to get my bike serviced or mended. Great Jone done always . Thank you
Good advice and quality products
Friendly, helpful and knowledgeable staff. I can really trust the mechanic to do a good job on my bike when it needs work. Good range of quality products on sale. (They were my first choice of shop to go to for my helmet, eyewear, saddles and other stuff).
Quick and very helpful
I have been a cycleshack customer for over 13 years and continue to buy my cycling kit from this store as recently as 5th September 2022.
All staff are really helpful, knowledgeable and skilled - for example Danny yesterday helped me understand the best bit of kit to house my Iphone on the handlebars - he gave me all the info I needed to make an informed decision.
Outstanding store, as always. I'd never go elsewhere.
Alan Jackson
Helpful, knowledgeable and polite staff.
Customer service excellent.
Top shop!! Highly recommend
Very helpful team. Great service for the bike.
Very knowledgeable staff, albeit sometimes short staffed but always helpful and polite
local, good friendly, helpful advice
Great service!
Very helpful and knowledgeable staff.
Wide range of bikes for all ages and abilities. Very knowledgeable and helpful staff and great after sales service
Very friendly professional and prompt service. Able to make my wheel true again in less than 24hrs
It’s my commuter so I am very grateful.
Great range and knowledgable staff. Perfect high street sports retailer.
Excellent service, really helpful staff.
Pleasant knowledgeable staff. Work carried out as requested and reasonable prices.
Fantastic customer service and support with a club feel
Friendly and professional service
Prompt and efficient, helpful service
Prompt, effective and friendly repair service
The e bike was fairly priced and easy to use for a beginner and the team member who introduced me to your products was absolutely first class his knowledge and passion was amazing .I look forward to a long relationship with cycleshack ,and would certainly point anyone in your direction thank you jc
Great service, understand the product very well.
Very friendly service from very knowledgeable staff

Helpful and polite