Customer Testimonials
Great choice and service
Always helpful and knowledgeable.
Knowledgeable and friendly staff.
Most helpful and attentive to sorting the problem
Cycleshack and Cycleshack II are only ever amazing. I actively recommend these shops for advice or a square deal.
Very helpful team... I'm "not a bikey person" which meant that a £480 bike for my 6-year old daughter was painful, the very helpful and people and great quality bike meant I knew I had made the right decision.
Friendly helpful staff
Friendly, professional, knowledgable and good customer service
Great line of bikes and very good service
Fabulous range and customer service
helpful staff
Good range of products and helpful staff
amiable atmosphere and genuine expertise.
Everything!
Good professional service from some really nice people. I was kept fully up to date on my bike service and it has been returned in great condition. Thanks all.
honest and reliable.
Repairs done quickly & advice is great.
Brilliant service as always
Excellent service from Danny and Brad in the high street shop. Highly recommended.
Expertise, common sense and proper friendly support - such good people and a feeling like you're looking for the best solutions for me not just selling things.
Professional, knowledgable and passionate about bikes
The bike service was very good. The brakes were fixed and the bike feels much better to cycle.
Friendly, professional and helpful business.
Great service. Friendly. Very helpful
A professional service with friendly approach.
Fantastic service. Reliable, friendly, efficient & good value for money! Wouldn’t go anywhere else.
Friendly professional service
Went in to book an appointment to sort bike brakes. Mentioned another issue. Harvey sorted it there and then. Great! Above and beyond! Always friendly, informative. Dan patiently talked me through satnav/phone holders as he has done with pannier options in the past. Highly recommend. Very lucky to have them in a small town.
Abby was friendly on the phone when I called up asking if they had what I was after. She was even more helpful when I came by the shop. Another colleague initially said they might not have a helmet in stock that would work for my 7 year old. But when Abby was free, she asked some more questions, should us a couple non-obvious options and now my son has a brilliant new helmet.
Coming by on Friday to drop off my son's bike for a tune up!
Thanks!

Excellent customer service, very helpful and friendly staff.