Customer Testimonials
I highly value the experienced and technical advice I have received from all of the staff. They always make time to listen and find the best solution to your problem however big or small. Things might cost more than you find on the internet but you can shop with confidence that you are getting the right thing first time. It's well worth supporting the store and having this resource on the doorstep. Always friendly and helpful.
Always friendly and helpful.
Quick turnaround on repairs
Knowledgeable and not too pricey.
Very helpful team as always
Supportive friendly service. Bike tailored to individual needs
Very helpful and friendly service
Professional, knowledgeable, friendly staff who want to find the best bike for your needs.
Staff were extremely helpful and friendly. Great service and great value for money!
Brilliant…
Great guys to deal with knowledgeable and great prices. Would definitely recommend
Steve is the greatest guy I've ever met
Friendly, knowledgable, encouraging and helpful
Always pleased with the service
Thank you
I've been taking my bike to Cycle Shack for many years now. I really appreciate their expertise, friendly manner, work ethic and high standards.
Brill service
Great selection of bikes & accessories.Friendly,knowledgable,efficient staff.Thank you.
Very knowledgeable friendly , professional staff , highly recommended.
Great customer service , support and advice. Definitely will be a returning customer, and recommend to all!
Very easy. Good communication
Danny was very helpful.
Service with a smile and great contact about when my order had arrived. Many thanks.
Sam, Sam and Abi could not have been more generous with their time, knowledge and advice. Great set-up. Highly recommend.
Great service. Thanks Shack!
Great service and knowledgeable staff
Friendly and knowledgeable staff
Helpful friendly professional staff
Friendly and professional service
Really good service.... a super job with restoring my father's old bike and bringing it back to life. I appreciated the balance you struck between replacing old parts where necessary and restoring where possible.
We were looking for a Frog bike for our son and decided to go local rather than buy online as we were worried about it arriving before Christmas due to the postal strikes. So glad we did! Harvey ordered the bike which arrived within 2 days in the colour we wanted. He assembled it for us and put it together (we would have had to have done this ourselves if bought online) and gave us advice about how to look after and get the best out of the bike. We also got a free service thrown in. I was even given help on how to sell my son’s old bike. I wouldn’t go anywhere else to buy a bike in the future. Thank you so much!
Knowing nothing about bikes, I was given good advice on what to buy for a Christmas present.
Very helpful and friendly service
Friendly polite service