Customer Testimonials
Fast turnaround for a broken spoke, nice friendly shop, support your LBS!
I found the member of staff very helpful
Very helpful staff with lots of good advice. They’re to help and save you money where they can.
Honest service and a good price.
Personal touch from very friendly staff who appear to enjoy working together
Excellent after service. Mark pulled out all the stops to get my bike back on the bridleways. Couldn't be more helpful.
Great people to deal with.
Good knowledge of product.
Excellent and friendly service and advice.
Professional, prompt and friendly - thanks again!
As ever quick, friendly and fast service. Thank you Danny and the team
Consistently good service, whether it's something comparatively cheap (like a light) or an entire bike.
Always great service.
CycleShack offer a friendly and professional service. They’ve done a great job upgrading my bike, have answered my queries and given me good advice, and I’ve never felt sales pressure to buy or go in a certain direction. What more could I want from my local cycle shop?
Friendly, reliable service that you can trust at a reasonable price
Thank you to everyone at Cycleshack Lewes for eventually sorting out a complicated purchase by me of a totally unsuitable bicycle. I have now received an acceptable refund after contacting Trek customer services myself who proved to be very helpful. Especial thanks to Danny and team for the communications received and action required by Trek for the bicycles return.
Friendly personal service and nothing is too much trouble
Danny always helpful. You feel you can always drop in for advice. Good standard of work and service
Good quality
Cycleshack are amazing!!
All the staff are passionate and cycling focused with the best customer service I have ever experienced!!
Great advice
Excellent, polite and above all knowledgeable. Highly recommended 😊
Really good service and prompt as well.Very pleased with the Cycle Shack
Very helpful staff. Took the time to explain the bike to me in detail. I wanted to buy my bike from you as I felt reassured that you seem knowledgeable and likely to offer good personal service going forward.
Always prompt, friend;ly and efficient.
Thanks again for your very timely help! You are my heroes on wheels!
Danny was very helpful and followed through with what he had said he would do.
Really helpful and knowledgeable staff. It's the quality of the staff that governed my decision about where to buy my e-bike from. Good stock of quality products too, so I seldom shop anywhere else now for cycling stuff.
Very helpful and nicely priced
Service is top notch, with friendly and knowledgeable staff.
Knowledgeable and friendly service