Customer Testimonials
Friendly personal service and nothing is too much trouble
Danny always helpful. You feel you can always drop in for advice. Good standard of work and service
Good quality
Cycleshack are amazing!!
All the staff are passionate and cycling focused with the best customer service I have ever experienced!!
Great advice
Excellent, polite and above all knowledgeable. Highly recommended 😊
Really good service and prompt as well.Very pleased with the Cycle Shack
Very helpful staff. Took the time to explain the bike to me in detail. I wanted to buy my bike from you as I felt reassured that you seem knowledgeable and likely to offer good personal service going forward.
Always prompt, friend;ly and efficient.
Thanks again for your very timely help! You are my heroes on wheels!
Danny was very helpful and followed through with what he had said he would do.
Really helpful and knowledgeable staff. It's the quality of the staff that governed my decision about where to buy my e-bike from. Good stock of quality products too, so I seldom shop anywhere else now for cycling stuff.
Very helpful and nicely priced
Service is top notch, with friendly and knowledgeable staff.
Very happy with my new bike and the service provided. Purchasing the bike and accessories was very straightforward as was making the necessary adjustments.
Thank You
Ruth
Great service , fair price over all really happy with the service and would highly recommend..
Thanks for looks after my bike
Friendly helpful local service
Very friendly and quick service.
Good service
Thank you, quick turnaround, good communication, Advice given on worn/ wearing parts.
I particularly liked the helpful and caring service from the staff giving me sound advice.
Harvey and Mark are always efficient and courteous. They give a quick and accurate estimate of the work required and always come up with effective solutions. They never gild the quote with unnecessary work.
My chain had broken, despite the cycle mechanic being very busy, he had 2 urgent jobs, he carried out an instant repair.
Top notch service.
Very efficient
knowledgeable and helpful
Danny was very helpful in getting me the bike and accessories I wanted.
Friendly and helpful
Expert and friendly knowledge
efficient friendly service

Thank you to everyone at Cycleshack Lewes for eventually sorting out a complicated purchase by me of a totally unsuitable bicycle. I have now received an acceptable refund after contacting Trek customer services myself who proved to be very helpful. Especial thanks to Danny and team for the communications received and action required by Trek for the bicycles return.