Customer Testimonials
Good range, friendly helpful staff
Excellent friendly service and great value for money.
Extremely attentive and friendly staff. I took my bike in for a service and it came back looking brand new!
Great efforts made to solve problems
As a cyclist who uses my bike every day for work, Cycleshack is always my first port of call for repairs and regular maintenance.
Prompt professional service every time. I'd give 11 stars if l could.
Great service.
Very friendly and efficient
Knowledgeable, friendly, personal service
Really knowledgeable team and always helpful throughout the whole process of buying a bike on my company cycle to work scheme.
Top notch customer service, and very willing to help 😊
Friendly, helpful & responsive!
Good communication, friendly staff
Helpful and friendly
Good knowledge and listened to my requirements.
Helpful staff who didn’t rush you and fully answered all my questions.
Your products are great.quality. sometimes a little pricey, Staff are very polite and very helpful. Always give a terrific service.. Well done guys.
Great service and good advice.
Service with a smile, prompt, good value, going beyond
friendly and helpful staff willing to help straight away if possible.
Great stuff
Above & beyond,
Excellent customer service.
Top quality gear well presented and brilliant all round staff
Very efficient and reasonably priced.
Polite, friendly and very fast work!
Courteous, prompt service with useful advice thrown in.
always good service
Friendly, helpful service with a great coffee too.
very pleased with my e-bike and good service purchasing the bike.
Friendly welcoming shop. Well presented and with good quality stock. Able to source items easily and willingly if not available. Nice atmosphere.
The customer service we received from Cycleshack Eastbourne when choosing and purchasing our electric MTB's was exceptional, their knowledge of the bikes and experience as bike riders certainly helped us to make our decision and we are confident we will receive the after-sales backup that we have been seeking elsewhere.
My first time shopping with you. Knowledgeable, friendly, andhelpful staff with the personal touch you get at a small shop

No complaints, it was above Excellent. Glad to have a decent bike shop in the area too.