Customer Testimonials
Friendly, helpful service with a great coffee too.
very pleased with my e-bike and good service purchasing the bike.
Friendly welcoming shop. Well presented and with good quality stock. Able to source items easily and willingly if not available. Nice atmosphere.
The customer service we received from Cycleshack Eastbourne when choosing and purchasing our electric MTB's was exceptional, their knowledge of the bikes and experience as bike riders certainly helped us to make our decision and we are confident we will receive the after-sales backup that we have been seeking elsewhere.
My first time shopping with you. Knowledgeable, friendly, andhelpful staff with the personal touch you get at a small shop
Great friendly service you can trust.
Just pop in and they are always very helpful.
Very helpful.
Warm and friendly staff, great location and choice
Always available to talk you through whatever issues there are and give advice
Efficient and personal
Very helpful, gave gerat advice, very friendly. Even had a Bike we could take away there and then
Friendly knowledgeable staff.
Really quick, honest and helpful. Another shop might have insisted I needed a new part: they saw the cable was slightly kinked and sorted it for minimal cost. Really cool.
Local and convenient, great staff who know what they're talking about, which is always a bonus when going to a bike shop lol. Not to mention the coffee 🤤 Will check out the eastbourne seafront hub soon!
Friendly and efficient
Personable customer service. Not always found at retail cycle outlets.
Excellent product and excellent customer service
Great staff abs see ice
Very efficient - now just got to teach him how to ride it!
Knowledgeable and friendly service
Super friendly and efficicient service. Thank you.
Good quality products, friendly and helpful service
The great staff
Personal service. Very helpful, and prepared to spend time finding the right product.
Had 2 MBs serviced and bought an Orbea road bike. Manager was so very helpful, patient and knowledgable. MB services were terrific, bikes looked like new. Thank you very much Eastbourne Cycle Shack.
Always very busy, But Harvey, Tom and the team always understand what I need from my bike/s and work hard to ensure they are kept up and running.
Can never thank them enough .
Mike
Always helpful and knowledgeably.
Thanks so much for all your help with our recent purchase of a Brompton folding bicycle. You took such great care to demonstrate all its clever design features to us and really made every effort to ensure everything was adjusted to suit the rider.
Good products available
always good service