Customer Testimonials
Trek domane+
Went out of the way to investigate a small part availability. My kind of company
Great bikes and service
Friendly helpful service. knowledgeable staff. Didn't feel under pressure at all. Would recommend.
Friendly, helpful staff
I like the warm welcome and I respect the honest and professional advice.
The shop is spacious, clean and uncluttered.
The range of bikes seems to be higher end to my eye, they seem to be catering towards discerning customers who have a passion for cycling.
I look forward to shopping there again and using their workshop services.
friendly and efficient
Proper bike shop, nice, helpful and know what they are doing
good service polite and knowledgeable.
The service is also friendly and of the highest quality. Thanks to Mark and Paul for the work on my bikes this week.
It's your staff- all lind, patient and helpful
Quick, polite, helpful and I got what I needed at a reasonable price
The service was excellent and very friendly. Much useful information and support on the bike that I was purchasing.
The guys in the shop were kind and helpful
I dropped my bike off and it was ready in 2 hours!!! So I could pick it up and go out the following day
Fantastic customer service
I've bought two electric bikes from The Cycleshack and the follow up service has always been excellent and very friendly. If possible it's now even better with Paul on board who clearly has a lot of experience and ability to communicate.
Great service fast and precise and did extra bits that I wanted would highly recommend thanks guys
Hi Cycleshack
Thanks for completing a safety check over my bike post cycling accident and for cleaning the mud off...it looks brand nearly brand new 😀...I will need some lessons on bike care in the future....never looks this good after I've cleaned it 🤔
Unfortunately, it will be some time before I can head off road again (well away from the road and cars next time!).
Thanks again, AMS
very knowledgeable and friendly staff, selling a good product.
Speedy service, very helpful thank you!
Kind, practical. Serious advice, helpful customer service. Well chosen stock and sensible prices. This is an independent store working hard. Use them and stay away from the chains owned by people who do not care for the welfare of their staff or customers
Personal efficient service. Lovely bikes!
Very knowledgeable staff, friendly quick service. I look forward to using your services again.
Very helpful friendly staff
Brad is a great guy
Everyone is friendly and approachable and the service is always very good
allways prompt and thorough
Knowledgeable and helpful staff and a good range of products.
Good service, advice and repair, done on time.
Local with knowledgeable staff