Customer Testimonials
Very helpful with advice and ordered some parts for me.
Easy parking, friendly staff and plenty of space
Cycle shack fixed the tyre and inner tube of my bike the same day and found me a less expensive tyre to fit than the original quote so was happy with that consideration of costs.
Friendly helpful and quick service
Thank you
Friendly, capable staff
A personal service from friendly and knowledgable staff.
Great service & people.
Great, friendly service which started with a warm welcome where I felt that the staff wanted to look after me.
Felt that the staff were passionate about their trade and knowledgeable about the products.
Felt confident to purchase an amazing ebike believing that if there were any concerns then they would be dealt with.
Thanks You one and all, fab location, service and care.
Danny and Brad took my Brompton and fitted an electric kit that whilst not cheap, was much less than buying a pre fitted version from Brompton .They also made safe all brakes and cables so actually really good value.
professional and efficient and local
I love the personalised attention and recommendations. And we got a lengthy follow-up email after we came into the store, which was super impressive!
The staff were very patient and great educators to help me understand my options and how they fit my lifestyle. Went above and beyond to taylor fit my purchase to my style. Very enjoyable experience working with the guys and leaving with a fantastic bike that I love!
A very professional servicing of an older bike. The likely charges were all explained in advance so there were no nasty surprises later. We felt confident in the work that was being carried out and the resultant work has put 'new life' back into an older bike. We will certainly be going back there again in the future.
Helpful nice guy. Good service.
Very friendly and helpful.
Always willing to be flexible and help where possible. Thanks to Polegate branch for their help yesterday.
Excellent service, as always!
Efficient sevice and advice with a friendly smile, thanks
It's really helpful to have the team inspect your bike and provide you with detailed costings before you commit to going ahead with the service or repair. Also, I appreciate the honest feedback as to whether the work is essential or whether it can wait a little longer. Helpful advice and swift repair.
Sales assistant Danny was engaging and polite, he explaining the difference between the various bikes on offer.
With his advice I was abled to choose the make and model that suited my needs with ease, taking into consideration my lack of knowledge when it comes to MTBs.
I would definitely recommend Cycleshack
Knowledgable, friendly and reliable service
Great friendly efficient service from Danny at the Lewes shop.
Good knowledgeable helpful staff
Always happy to help. Very professional and great value for money.
Good quality products and the service from Danny is excellent as always. I’m a regular customer so appreciate this immensely.
Brad was patient and responded to our queries clearly. He gave useful advice about future replacement parts my grandchildren's bikes would need. Fair labour costs and quick turn-around.
Wide range of products with helpful staff, especially the manager.
Very helpful and knowledgeable
Friendly, quick, no-nonsense service from a great team. Lucky to have them in Lewes.
Alex Leith ROSA Magazine
Good quality and fettled by experts who don’t always recommend the most expensive item.
I appreciated the thorough and efficient service carried out on my bike in a friendly and helpful manner.