Customer Testimonials
Really nice and helpful crew. Repair services to my electric mtb have been carried out well and priced fairly. I’d totally recommend them.
As always fast, friendly and professional. Thank you
Serviced my bike quickly and very happy with the results. Bike rides like it is new. Thank you from Chris
Harvey and the other members of the team at Lewes Cycleshack showed customer service far in excess of what I expected and really were fantastic in their assistance to me.
Prompt notification of work to be completed and the finished job. Work itself appears to be efficient.
Friendly helpful service
Great service again! Thanks guys!
All the bike parts I needed with friendly service - great quality & good prices
Friendly informed staff. Good selection of gear.
Nice clean and well laid out shop,fast service and a good price and work
This will be my 1st choice from now on
Superb service
Quality products & very helpful staff.
Excellent customer service, very helpful and easy to talk to/ask questions. Best bike shop I’ve used.
Always super quick service!
I appreciated the thorough and efficient service carried out on my bike in a friendly and helpful manner.
Very helpful with advice and ordered some parts for me.
Easy parking, friendly staff and plenty of space
Cycle shack fixed the tyre and inner tube of my bike the same day and found me a less expensive tyre to fit than the original quote so was happy with that consideration of costs.
Friendly helpful and quick service
Thank you
Friendly, capable staff
A personal service from friendly and knowledgable staff.
Great service & people.
Great, friendly service which started with a warm welcome where I felt that the staff wanted to look after me.
Felt that the staff were passionate about their trade and knowledgeable about the products.
Felt confident to purchase an amazing ebike believing that if there were any concerns then they would be dealt with.
Thanks You one and all, fab location, service and care.
Danny and Brad took my Brompton and fitted an electric kit that whilst not cheap, was much less than buying a pre fitted version from Brompton .They also made safe all brakes and cables so actually really good value.
professional and efficient and local
I love the personalised attention and recommendations. And we got a lengthy follow-up email after we came into the store, which was super impressive!
The staff were very patient and great educators to help me understand my options and how they fit my lifestyle. Went above and beyond to taylor fit my purchase to my style. Very enjoyable experience working with the guys and leaving with a fantastic bike that I love!
A very professional servicing of an older bike. The likely charges were all explained in advance so there were no nasty surprises later. We felt confident in the work that was being carried out and the resultant work has put 'new life' back into an older bike. We will certainly be going back there again in the future.
Helpful nice guy. Good service.
Very friendly and helpful.

Friendly, helpful and knowledgeable team.
I’ve come back to MTB after a loooong break, and obviously bikes have changed just a little bit since the 90s. The guys at Cycleshack have been great, talking me through all the many questions I’ve had, and helping me solve any issues with my bike.
We’re lucky to have such a great bike shop in our little town. Can’t recommend them enough👍