Customer Testimonials
Friendly, efficient, and quick!
The two guys working or running the shop were very knowledgeable and it was a stress free visit and purchase of two new bikes and two helmets. Thank you very much. I’ll be back again.
Knowledgeable and friendly staff.
Great service
Always helpful and informative.
I consider myself pretty experienced in bike maintenance yet invariably pick up new tips and information when I go in to get stuff.
And the discount for Cycle Lewes members is a bonus.
It’s pretty much the same prices as online yet faster and buying from them keeps the money in the local economy.
What's not to like?
Friendly affordable bike service
Very friendly and great advice
Great service and good stock of quality parts .
Staff have good knowledge of bikes and servicing.
Always friendly and enjoyable shopping in store.
Dennis Miles
Efficient friendly service, quick turnaround
Very helpful and quality products
Easy to book, courteous and knowledgeable staff, fair price
I bought a bike for my granddaughter - received very good advice and excellent service. Very pleased indeed.
Friendly, knowledgeable & able to help straight away. Thank you so much
Very convenient location, friendly staff and very knowledgeable.
Thought you were very polite and friendly and did wot I asked very good nice shop and staff
Friars Walk shop is exactly what a local bike shop should be. Stacked with bike parts and really helpful staff.
Just needs a coffee machine
Thanks for sorting out my tyers so quickly.
Cheers.
First name removed P.
Good range of spares and accessories, very knowledgeable staff and technicians.
Nice people, they listen and respond quickly. A proper 'Local Bike Shop'.
And they are good mechanics too!
Top marks
Excellent service and advice
Thank you
Friendly , and very helpful staff
Very friendly and approachable and my bike felt really good after its service
I like the approachability and relaxed feel to The Cycleshack, the staff are so friendly and not pushy with products at all. I wouldn't hesitate to recommend them to any cyclists, budding or pro!
Friendly expert service
good range of bikes and very friendly and professional service
Customer service, understanding requirements and providing unbiased feedback.
Friendly, honest and great value. Would definitely use them again.
Friendly and knowledgeable staff easy to reach from where I live and have dealt with the repairs to my e-bike efficiently.
Great local service

Friendly staff, kept me informed as repair progressed and took time to give me, a new local, some guidance on local cycle routes...