Customer Testimonials
Great service and warranty. I drag my mates to the shop and make them buy bikes there, I’m that confident.
Good range of accessories and helpful staff - also workshop is useful for repairs.
I found the staff friendly and helpful and there was a great range of bikes in store too
Excellent service, friendly and knowledgable staff, with a willingness to help!
Service was very friendly. They knew exactly what to do and had it done very quickly.
You’re nearby! And seem to know what you’re doing, which is so useful.
Nothing is too much trouble, friendly and professional. Harvey in particular is a stand out performer.
Everybody that I spoke with at the Cycle Shack was super friendly, helpful, and knowledgable. They all took the time to understand what I was looking for and explained all of the different options in detail. I couldn't be happier with the service and guidance. I will certainly reccomend that any of my friends looking for a bike head to the Cycle Shack.
Great service. Very knowledgeable and lovely staff
It may be a long narrow cave, but the same applies as with Pirate's caves......... it is full of treasures untold!
What a store to investigate, what knowledge from the staff and fellow customers.
No mistake, this is a proper cycle shop, not just a shop selling bikes.
Local, friendly and helpful
10/10 excellent service from everyone at the Cycle Shack.
Ordering me in a trek bike in the size needed.
Keeping me informed about the delivery of my bike to Polgate.
Throwing in a free pair of handlebars in orange for the delay of the delivery of my bike.
Love the Trek bike , Free coffee with every Bike purchase :)
Prompt and friendly
Friendly and knowledgeable staff. Honest about my wheel when could have easily charged for work not required.
Dan was so helpful and has expert knowledge. Thanks
Helpful, extremely friendly staff. Reasonable prices.
Friendly and efficient
The staff attended me straight away and very accommodating
Clear and friendly service
Very friendly and quick turn around , bike runs like a dream … well done
Efficient and prompt service, thank you.
friendly and knowledgable
I've been a Cycleshack customer for over 11 years and the service offered by Danny, Tom and Matt is second to none. Recently took my bike in for an issue with my tubeless tyres. They fixed the problem, but also had a look over the bike giving it a general service making some minor adjustments to the gearing and other bits and bobs, all unexpected and part of the price of the work I took the bike in for. Tom also told me how I can fix my tubeless tyres next time.
Really impressive, as always - thank you guys.
Alan Jackson
You tell it like it is!! Would definitely recommend to someone in Lewes!!
Harvey is brilliant. Helpful knowledgeable and v speedy at his work!
Thank you
Great service. Fixed bike quickly and had great communication - definitely will be going back
I was dealt with in a friendly , confident and professional manner
Great advice and customer service from Sam when buying my bike
Good to have a top quality cycle shop (servicing & parts) in the town
Always extremely helpful.