Customer Testimonials
Good quality products, friendly and helpful service
The great staff
Personal service. Very helpful, and prepared to spend time finding the right product.
Had 2 MBs serviced and bought an Orbea road bike. Manager was so very helpful, patient and knowledgable. MB services were terrific, bikes looked like new. Thank you very much Eastbourne Cycle Shack.
Always very busy, But Harvey, Tom and the team always understand what I need from my bike/s and work hard to ensure they are kept up and running.
Can never thank them enough .
Mike
Always helpful and knowledgeably.
Thanks so much for all your help with our recent purchase of a Brompton folding bicycle. You took such great care to demonstrate all its clever design features to us and really made every effort to ensure everything was adjusted to suit the rider.
Good products available
Always extremely helpful.
Great service and warranty. I drag my mates to the shop and make them buy bikes there, I’m that confident.
Good range of accessories and helpful staff - also workshop is useful for repairs.
I found the staff friendly and helpful and there was a great range of bikes in store too
Excellent service, friendly and knowledgable staff, with a willingness to help!
Service was very friendly. They knew exactly what to do and had it done very quickly.
You’re nearby! And seem to know what you’re doing, which is so useful.
Nothing is too much trouble, friendly and professional. Harvey in particular is a stand out performer.
Everybody that I spoke with at the Cycle Shack was super friendly, helpful, and knowledgable. They all took the time to understand what I was looking for and explained all of the different options in detail. I couldn't be happier with the service and guidance. I will certainly reccomend that any of my friends looking for a bike head to the Cycle Shack.
Great service. Very knowledgeable and lovely staff
It may be a long narrow cave, but the same applies as with Pirate's caves......... it is full of treasures untold!
What a store to investigate, what knowledge from the staff and fellow customers.
No mistake, this is a proper cycle shop, not just a shop selling bikes.
Local, friendly and helpful
10/10 excellent service from everyone at the Cycle Shack.
Ordering me in a trek bike in the size needed.
Keeping me informed about the delivery of my bike to Polgate.
Throwing in a free pair of handlebars in orange for the delay of the delivery of my bike.
Love the Trek bike , Free coffee with every Bike purchase :)
Prompt and friendly
Friendly and knowledgeable staff. Honest about my wheel when could have easily charged for work not required.
Dan was so helpful and has expert knowledge. Thanks
Helpful, extremely friendly staff. Reasonable prices.
Friendly and efficient
The staff attended me straight away and very accommodating
Clear and friendly service
Very friendly and quick turn around , bike runs like a dream … well done
Super friendly and efficicient service. Thank you.