Customer Testimonials
friendly and personal service. Kept me informed.
Very helpful, efficient and friendly
Very informative and helpful, all staff were polite, would recommend them to anyone
Very helpful staff.
Great service
Always helpful, friendly, and can often do small fixes immediately
Good advice
Personal service
The quality of service
Very efficient with bike repair, thank you
Lovely staff and service on first name basis now when I come in. Its lovely very helpful for me too
Amazing service, had mechanical out on a ride and popped in on the off chance and the guys fixed the problem in minutes. Thanks so much
Great bike and friendly non pushy service
Excellent
Son is very happy with his new bike. Thanks for advice and great customer service
from very friendly and approachable staff to great products and service, my family couldn't have asked for anything more!
the staff are very knowledgeable about their products and are also able to pass that knowledge on in an easy to digest way.
the products themselves while at the higher end of our family budget are solid quality and will clearly stand the test of time, after all, you get what you pay for!
Product was in stock and the staff where friendly, helpful and knowledgeable.
Very helpful and knowledgeable! took time to serve me and answer my questions as have not ridden in 25yrs and so much has changed! this was pretty much closing time when I got there and weren't trying to get me out the door.. would definitely recommend and will visit again when the old bike as back up and running ... maybe I will even invest in a new MTB in the near future...still not so sure about the E bikes yet.
Great service very approachable and friendly staff. Would thoroughly recommend the team at Cycleshack Polegate.
Great advice, no sales pressure, sensible product range. They also happen to be friendly :)
Very Helpful
Didn't actually inteend to buy a new bike on the day when I went in, but good range of stock, fair prices and Danny was very knowledgable and helpful......so I did!
These guys went above and beyond the usual level of expected service. I needed a new rear calliper, and really needed my bike back for the weekend. When the calliper was delayed by their usual supplier, they went online and ordered one from a 3rd party supplier, paying the extra for next day courier delivery, so they would get the job completed in time for me. This is a level of personal service that’s hard to come across these days. Thank you, and I can thoroughly recommend you.
Just had a service done on my bike, the guys did a great job and were very helpful and upfront when I needed somethings answered. There place of work was really clean and professional to. I’ll be going back in the future 👍
very friendly, knowledgable and helpful staff, and great coffee!
Knowledgeable, helpful staff.
Prompt, professional and friendly. RIbble Gravel SL SRAM RIval AXS XPLR by the way.
Always very knowledgeable helpful and attentive! wouldn’t go anywhere else
Personal service to consult, advise and set up bike according to needs
A good range and good value.