Customer Testimonials
Always attentive and accommodating - great knowledge and selection of bike brands that is constantly being added to - also easy parking making access convenient!
Always a great service at a reasonable price and friendly staff.
Arrived for a short stay in Lewes to find my bike had a flat tyre , quick internet search and the following morning arrived at the Cycleshack. I also needed two new tyres and the brakes needed attention. Although they were booked up the staff kindly sorted my bike ready for collection the following morning which enabled the wife and I ( A couple of oldies) to get out on our bikes.
First class service and at a fair price.
Would recommend to locals and those on holiday like us.
I took my Trek Emonda SL6 in the workshop for a new press fit bottom bracket and Sam did a good job even though the old bracket had all but shattered. Would highly recommend.
Very efficient and expert service. Most helpful.
Helpful, friendly staff with a good knowledge of the bikes they sell.
Sam managed to fit a dropper seat post onto my Liv embolden mountain e-bike with no trouble at all in good time and reasonable cost. I have already recommended my friends and family to visit cycle shack and Sam is very knowledgeable and friendly. Would definitely go back for any of my cycling needs.
staff were very welcoming and the service i got was really quick. Price i was quoted was very good and all work done was 100 per cent will be using again in the future and will be advising others of where they are based iam 100 per cent happy many thanks..
Good effective service
Friendly and efficient service.
The staff at Cycleshack were extremely helpful and knowledgeable. We wanted electric bikes so they helped us work out the best bikes for us, sent us out on a test ride and were really helpful throughout the whole process. I’d thoroughly recommend them.
Friendly prompt assistance.
Friendly service backed by great experience and understanding of all things cycling!!
Staff are brilliant
The bike was fixed well and available to collect quickly. Reasonable price for what work was needed.
Excellent service
Informative staff
Kind pleasant and helpful
The welcoming and professional feeling I get there soon as you enter the.
Friendly, helpful staff and a full range of services and stock available.
The team were so helpful to me on Friday. Had a quick bike check and then i also got a water bottle rack fitted, I am getting more into cycling and will be back again soon, Highly recommend them. Really friendly and helpful.
Plain no nonsense honest advice
Friendly fast mechanics. Many thanks.
I have used Cycleshack a few times now. I have used them for servicing, and for advice.
Am really pleased with their service, always friendly and always very helpful.
Great service so far with very knowledgeable staff
Excellent service as always! My bike developed an intermittent fault which, of course, made made it difficult to trace the cause. Nevertheless, Danny and his team got stuck into it and after a good deal of work diagnosed a break in an electrical cable inside the outer sheathing. The cable was replaced and all is well. To add to my pleasure, the repair was made free of charge as they hadn’t fixed it as quickly as they had hoped. Thanks all, much appreciated.
Everything!
I recently bought my first electric bike from Cycleshack and the service was really excellent. I was shown a range of products, didn't feel pressured at all but was given all the information I needed. Really happy with my bike!
Quality...!
Danny was super helpful in helping us choose an e bike.
just great, very helpful and understanding. massive thanks for sorting my bottom bracket problem all for a fiver too!

Great job from Sam and team, made very welcome and helped me to choose the right bike for myself.