based on 1494 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I brought my bike in. Chris listened to me and taught me along the way as he foxes it. It’s a.very encouraging group of people working here and will return for future needs because of the good culture at this shop
So helpful, so nice, reasonably priced!
Bought my first E bike at Cahaba cycles at Oak Mountain. Deason was fantastic. Very knowledgeable on the E bike and very friendly because of his knowledge and the bikes available at Cahaba. I bought my bike that same day!!
Thank you so much, Deason
Sales and service were excellent
Really nice experience recently. Brought my bike in for a general service and ask questions about some equipment interests. Tom was knowledgeable and really comfortable, not pushy at all.
Everyone there was so helpful to me. I was able to drop my bike off and they let me know the price and everything before they did all of the work. I’m thankful to Andrew and everyone that works there. Great job guys.
Everyone was very nice and professional!
I found what I needed at a reasonably price. It was shipped immediately and I received it quickly as described! Great communication! Smooth transaction! Thx!
The people at Cahaba Cycle are very knowledgeable, courteous and do awesome work on my road bike! The shop has a great feel to it and they were able to help me with anything I needed! Go to them! They are truly a super shop with great people!
Ben is great!
Very helpful and eager to help get what I was looking for.
Good service, quality materials, good communication.
Great customer service
Friendly service and very knowledgeable about all the products that are for sale. Will definitely buy again there.
Very fair and super fast service. Kept up to date in real time. Messaged when bike was ready for pickup. The way things should be.
Thank you!
Friendly staff, very knowledgeable.
Very knowledgeable shop staff.
Great customer service
Fast and friendly service.
Good product; excellent service. Charles
You guys the best I love it 👍👍🙂my name is Angelo Willis and I’m a cyclist 🚴
Kind and helpful staff
Great products and the absolute best customer service and support.
Everyone exceeded my expectations! They were very friendly, making me feel welcome. Chris T. and Chris S. and John went above and beyond making sure that my bikes were fine tuned and ride ready before leaving the shop.
Steven was great helping me pick out a bike that fit me and my needs. The service from his was outstanding.
Super easy shopping and super quick processing and shipping! They even called to verify the address before sending the bike out! 10/10
Professional and quick
Andrew sold me the bike last year and took care of annual maintenance for me this year. Always friendly and helpful. Kenny also helped me with the simple task of loading up my bike and suggesting a new way to sure up my wheel from turning too much. It's the little things that set you guys apart. Well done!
We bought our E-bikes from Chris at Cahaba Cycle in Trussville months ago but we needed a better way to haul them around so I went and met with Chris again to see what Bike Rack would be the easiest for us to use.
He demonstrated several and gave me details on each so I could make the right purchase.
I went again the next day to pick it up and even brought one of our bikes with me.
Chris put the Rack on the truck and showed me how to mount each bike so that it would stay safe and secure!
He did an AWESOME job!!
Trek is reliable. Cahaba Cycles staff is always responsive to questions, really super group.