Customer Testimonials

Awesome bike shop full of great stuff and brilliant staff. Cannot recommend enough.

Friendly staff and a great service.

Environment
Knowledgeable staff
Selection of equipment

Helpful and efficient and prompt delivery

Mike aitchenson sold me my bike, was excellent in explaining all about the bike and suspension. Thanks to mike he is an asset to big bear bikes. When i eventually upgrade i will be contacting mike

same brilliant service as usual even in the current circumstances.

Very friendly,helpful and knowledgeable staff and I absolutely love my bike!

Personal advice and good range of products on my doorstep. Easy parking.

Friendly staff who are willing and happy to help. Fast service, and a feeling that staff really want to find the right bike for you.

Very knowledgeable, very Friendly,.

Always friendly and helpful, I appreciate you being open during the covid pandemic, and am very grateful for the repair you did on my bike.

Friendly service and super quick bike building! Thank you 😊

Excellent service / collect and delivery

Mechanics sorted issues on Cannondale that have stopped enjoyable rides since purchase

Great local shop with excellent knowledge. Would highly recommend.

Very helpful workshop staff and very knowledgeable

Great bikes and very friendly and helpful staff. Special thanks to Alex who’s helped me find the right bike. Thanks 😊

A great range of models from most of the popular manufactures. Very knowledgeable staff who are friendly and not pushy, taking the time to explain and advise the correct equipment for your needs thereby ensuring great customer satisfaction.

Great informed and non pressured advice.

Thanks.
Bill

Service excellent,and there are always pently of products to choose from.

Brilliant service very helpful. Explained everything very well and set the bike up perfect.
Cheers

Quick, efficient and expert knowledge service from start to finish 🌟
Bikes have literally just been delivered, can't wait to get out for a ride! 👍🏻

Friendly staff and excellent quality bikes.

The knowledge that you had to answer questions and give me confidence that I was making an informed choice in purchasing the correct bike. The prompt service, the time taken to set the bike up before I took it away even in these difficult times.

Product fitted correctly and everything in emasculate condition. Relevant features of bike explained throughly.

The shop is still well stocked and well presented, even though it must be difficult getting supplies at the moment. Customers are encouraged to use sanitisers or gloves on arrival which were both evident at each end of the shop.
A barrier is evident to try to restrict the number of people in the shop at one time but staff are sensible and remain jovial and polite.
The heartening thing for me is, even though they are clearly busy pricing seems to have stayed the same as has the quality of the service.
Hope they can all stay safe

Great advice and Really helpfully. Will defo be using again.
Thanks guys!

Very good efficient and friendly service. Everything clearly explained and the bike is fantastic

Excellent customer service and provided the bike the next day at such short notice, thank you!!! Staff very friendly and helpful in the shop, would highly recommend!

We had a really great experience from the moment we stepped in to BBB. A very enthusiastic , informative guy called Alex looked after us .He listened to what I was looking for in a bike and we tried it out in the car park. Complete with helmet and bag all set to go , we were able to purchase the bike and take it home the same day. Thank you so much Alex and David BBB , we will recommend you very highly on every aspect .kind d regards Eileen Greenhalgh.

Have used BBB for many years and do not have a bad word to say about them. Always helpful, polite and approachable. Servicing or repair done expeditiously and any problem solved. Would happily recommend their services.