Customer Testimonials
Good range of products, and interactive, supportive and knowledgeable staff.
I went through a very comprehensive bike fit. Mike made it very interesting and really knew about the body in relation to the bike. All very professional.
The Staff were all extremely friendly and helpful which makes a big difference to the overall experience. It is early days yet to pass comment on the product, a Trek Rail 7; as it has only been ridden the once so we will give it a fair trial. From the first run out it is looking good.
Great service and helpful staff, good advice and price.
Quality product
Professional service
Great knowledge and service from Alex and a great discount on all goods.
Excellent service from extremely knowledgable staff
Comprehensive range of bikes & equipment
Listened to customer needs & advised appropriately
Personal service and knowledge
I'm very happy with how you fixed the gears on my winter bike. It's great that I can actually use it again, after you discovered the crack in my front derailleur bracket. I had no idea! I appreciate you tracking down the spare part my bike needed, which wasn't from your usual providers. It rides like a dream again. Thankyou :-)
Very good service.thankyou big bear bikes(dave ) for the trek rail7.. beautifull bike!
Sevice from staff was fantastic. Really liked the fact that my son could try several bikes outside to get the right fit
Awesome
Friendly and helpful staff that will go the extra mile to ensure complete satisfaction.
From the minute we walked into the shop we had the feeling that we were going too get professional help and advise about buying an E- bike for the first time. Mike, the gentleman who served us was good at his job from start too finish. We did not feel rushed or miss-guided in buying this bike. The bike was delivered by him earlier this morning and after lunch First name removed was able too test it out doing 20 miles on it already. First name removed has just rung the shop too let him know how pleased he is with the bike and its performance. Will certainly recommend too any-one too visit your shop if considering buying any bike. Thank-you for everything.
Great service fixing my dropper post
Knowledgeable staff, their helpfulness, courtesy and efficient service
Knowledgeable, straightforward to deal with and good value.
Friendly & knowledgable service / staff
good
Fast, efficient and friendly
Good advice and friendly service.
Excellent service. Very attentive and knowledgeable. Go over and above to make the customer feel valued.
Good choice of accessories,parts and bikes with plenty of advice from helpful team.
Friendly staff and good service
Easy to talk too and helpful the guys allways go out of there way to help you
Very good support and advice from knowledgeable and enthusiastic staff.
Excellent service all round...... couldn’t fault anything at all.
Very friendly service with some great advice.
Very professional, knowledgeable, helpful and patient.
The expertise delivered was invaluable.
Mike was very knowledgeable and patient!