Customer Testimonials
Great service. Polite and friendly.
Made to feel welcome the minute I walked in even in these hard times, all staff were friendly and helpful and knowledgeable about the products and answered every question I asked, quickly and efficiently, and gave me a lot of confidence about my purchase..
Friendly and efficient
Helpful staff
Very quick, very good service
Local, friendly, trustworthy
Very helpful service from MIKE, including a fitting and trial ride on the new bike. Thanks also to DAVE for delivering it to Scarborough.
Great local service.
Friendly knowledgable staff and a wide range of bikes and accessories.
Highly recommend.
Mike was great and full of bike knowledge. He wasn’t pushy at all which in the end meant that I came back to big bear to buy the Roscoe 8, after having had discussions with other bike shops. He was great at explaining things (such as warrantee and bike spec) in layman’s terms and helped me find a bike that was suited to what I was looking for. Overall, very happy!
Knowledgable, helpful,staff
Quality
Professional approach, great service by knowledgeable people. Great choice of bikes and accessories
This is the 3rd bike we have purchased from Big Bear Bikes, David, Alex and the team have excellent product knowledge, no sales pressure at all, making sure you get the correct bike for your individual requirements. Excellent after sales service, nothing too much trouble. Would definitely recommend, give them a try.
Great expert advice, with no 'Hard Sell'.
Great range of products
Bikes set up for rider and excellent after sales service.
Friendly, experienced staff who take the tine and seem to love what they do
Quick and friendly service
Very helpful, knowledgeable, all round great service. Plenty of choice.
Excellent service thank you
Friendly, welcoming staff. On hand to explain things about bikes that were easy to understand. Loved the brutal honesty about things too.
Would highly recommend and will be using again.
Good staff team, very friendly and helpful to me when I was buying my first bike.
I needed new brake pads for my bike and they didn’t have a full set but searched high and low and found one pair. Very good customer service!
I had a great experience of assistance & options and enjoyment of shopping.Thank you
Good service honest answers ...what more do you want
Good selection knowledgeable and friendly staff
Good friendly, expert staff.
Very lovely people to deal with
Very helpful staff
Excellent service very helpful already recommended to all of my friends
Excellent choice of bikes and accessories. Fabulous staff who are friendly, knowledgeable and really helpful.
Prompt, efficient, friendly service