Customer Testimonials
Fox and Endura clothing brands in stock
Extensive range of bikes and Ebikes
Very friendly and helpful people
They had the bike I wanted that others said was not available!
Went to 2 other shops before big bear. Customer service in the other shops were really poor but big bear was fantastic. Didn’t really know what I wanted but the chaps at big bear were fantastic! I’d really recommend it!!!
Good personalised service. Always available to contact
Excellent service from mike Richardson and love my bike
Thanks sharon topham
Staff very helpful
Brilliant service extremely efficient helpful staff give very good advice
Good service, knowledgeable staff, an all round good local bike shop.
Just wanted to say a massive thank you to Alex for his help,advice and top knowledge with Lilys new Trek Remedy 8.
Took some persuasion to get her to part with her beloved Norco.
She absolutely loves 💘 her new Trek.
Just wanted to pass on good service and credit where its due David.
The repair that I booked was carried out very promptly.
New pre-ordered bike arrived when predicted. Attentive service.
Great service, very knowledgable, friendly and helpful staff, well stocked shop with plenty of choice. Served by David and he was great from start to finish Helping me find the right bike
Great service, able to try the bike outside and staff genuinely interested, wish you were nearer to where we live .
5 star all the way.
Very helpful and willing to give time. Mark was great.
I would firstly like to thank all the team at Big Bear Bikes for their support and help in getting the right bike.
Very friendly and helpful.
I'll definitely be going there again.
For service and equipment.
Kind regards Paul
Great customer support from Mike
Great staff, great service, thank-you BBB
Everyone wanted to help.
From greetings the first time through the door, to great advice and recommendations and then fixing minor details to make the purchases, yes plural, the right ones for us.
Helpful team
Product availability
Great service from the moment you walk in, love my E bike., thanks.
Good service, good products, excellant all round Thanks.
Personal service is the key to any good business and Big Bear Bikes has this in abundance.
Great advice and support while choosing a bike. The staff are friendly and helpful. Alex helped us from browsing to purchase and delivered great customer service. We'd definitely recommend.
Great customer service. The guys are always helpful!
The friendly service,always happy to help and we’ll stocked shop with top performing products.
A great place to buy a bike.
Great choice of bikes and equipment to suit all pockets. The member off staff who helped my daughter with her choices was so helpful, and not pushy.
Found Alex very helpful
Great service products 2nd to none and a more than easy feel good factor
Lots of choice and helpful staff.