Customer Testimonials
First class service. Friendly and efficient.
quality products and quality service
The staff where excellent not rushed took there time plenary of choice and I am a repeat customer due to there excellent after care service
Great range & knowledge
Mike was particularly helpful
Very likely 10/10 couldn’t of been better second to none you are
Helpful friendly staff and a fantastic choice of bikes
Always very attentative and supportive after purchase.
Friendly staff who are very knowledgeable on all there products.
Spot on guys, came I for a £7 helmet part spent 170 on helmet, Camelbak, chain lube and 're greased!!
Good work there!🤣
Our friendly local bike shop. Always plenty of staff at hand to help with advice. Very helpful and try to help no matter how busy they are. Workshop have been extremely helpful recently with both my own bike and my partners when we have had things go wrong at short notice, they have done their best to squeeze our bikes into already fully booked schedules to help us out, so we could stay on the road. Staff are knowledgeable and well trained in all things bikes. This is a fantastic local service to have on our doorstep.
Great product.
Great service
Knowledgeable staff
Reassuring when purchasing a bike after a long time of not using one.
Their advises & knowledge whilst taking into account our capabilities , expectations & requirements of power assisted bikes made the purchase of our 2 TREK bikes a real pleasure.
We are really thrilled with our purchase of these bikes and look forward to enjoying the freedom & outdoors they will bring to our motorhome travels.
We are returning customers. 3 bikes purchased.
Knowledgable staff. Esp. Mike (Dalby).
No over-promising and delivering within the timescales predicted so far.
Very happy and very impressed with the new premises in Pickering.
Well done!
Excellent care and customer services, very helpful and knowledgeable staff
Great service, was able to take the bike away the same day!
Friendly and helpful
Service was second to non and the range of products is brilliant, having visited other bike retailers and being disheartened and disappointed, big bear bikes couldn’t have been more helpful.
I walked in to the store, and to be honest I haven’t been on a bike in 10 years.
I explained my inexperience and was treated with respect and wasn’t talked down to. In fact I was encouraged and welcomed back to biking!
The features of each bike were explained and the options given were very relevant to me. I wasn’t pushed into buying something I didn’t want or need. I was listened to. I wasn’t show bikes that were beyond my price range or the restrictions I have.
Alex L was great to deal with. We’ll be back for my wife’s bike purchase soon!!
Fantastic service from you.
Very helpful staff and polite. Delivered bike for me. Generally a good experience.
Very friendly, knowledgable staff, customer service A1 Highly reccommend👍
Able to try before you buy
Good choice of products on show and available.
Good knowledge and advice about products.
Great service.
Friendly and knowledgable staff 👍
Products and service is very good would Highly recommend to anyone
The personal service you offer, taking time to explain and find things out
Good shop to deal with, bought my last 2 bikes from these lads, good service and sales back up. Would highly recommend👍
Friendly knowledgeable staff.
Never been disappointed with the product or the after sales service. The staff will go out of their way to accommodate the customers requirements. Brilliant and thank you very much.
Friendly helpful staff helped me out with what product was best for me
Top quality service would definitely recommend in fact I’ve already recommended to more people at work about how good the bikes are and the service. 10/10 for everything