Customer Testimonials
Excellent range of bikes and accessories. Some items can be on extended delivery but this is likely due to Covid.
Always great service and honest opinions. Not pushy and happy to give advice even if you don’t buy.
Friendly knowledgeable staff
I’m always happy with the service you provide
Keep up the good work/service
Good quality product, good sales space and knowledgeable staff.
Another great purchase from bbb,,trek powerfly 5,stunning bike over the moon with it! Thankyou guys(mike) for making this possible as we all know the bikes are very hard to source at the moment,this is our 4th purchase from these guys I wouldn't go anywhere else, the whole team are committed to giving you the best service possible from purchase to servicing..thankyou very much👍🚴♂️🚴♂️
It seems, despite the current ‘crisis,’ that there is a great range of everything bike related at Big Bear.
Service was excellent throughout. Mike (Richardson) is clearly an enthusiast. He’s thorough, professional, knowledgeable, very helpful and friendly. Big bear was recommended to me and I’d have no hesitation passing on that recommendation to anyone else.
If I need anything, help or advice In future, I’ll be back.
Excellent staff knowledge. Prompt and polite service. Great range of products. Very professional in all areas.
Friendly and helpful service and good knowledge about their products.
Great staff , huge selection of bikes and the fact that the bike I wanted was in stock and took it away the same day ,
Friendly, good communication, excellent service.
Knowledge friendliness service to customers with problem.
Very very good service.
We went to BBB on Wednesday to get my 4yr old a new bike helmet! As always staff were friendly and helpful. Looking forward to taking our 2 year old next week for hers 😁
I found the service I received at Big Bear Bikes Pickering to be excellent.
I was struggling to find what I wanted online and on the high street stores due to the demand in lockdown.
From the second I walked into Big Bear Bikes at Pickering I was well looked after and secured my new bike through the cycle to work scheme. I can’t tell you how amazing the whole service was from ordering to collection.
I’ll be recommending these guys to everyone I know. Thank you so much for your help and excellent customer service
Great service
Very helpful staff that know the products they are selling Very well stocked even in these difficult times
Personal service
Great shop, plenty of stock, staff very friendly and knowledgable
Very thorough and professional service from enquiry to purchase to after sales warranty issues. Spot on! 👌
Superb service all round from all staff very friendly and knowledge.
Awesome, ultra friendly service. All future bike and accessories will be bought from Big Bear Bikes from now on. Can't rate them high enough.
First time buying a bike from Big Bear all the staff were unbelievably helpful and friendly one of the best customer services I ever seen from a bike shop!
Very knowledgeable and supportive staff enabled us to choose a bike to match our needs.
The trek marlin purchased for my son looks like a quality bike at a reasonable price. Good staff really helpful and friendly. Definitely recommend to anyone.
We were looking for a helmet and knee pads for my little one . Mick was very informative and helpful, even giving advice on routes in Dalby. Thank you.
local to where i live, with good quality products
Excellent range of products, friendly, knowledgeable staff who give their time and advice but never try to pressurise you into making a purchase.
Professional and friendly service with a great range of products
Very friendly service, attentive to us individually.
It's great to deal with people that really know what they are selling, giving unbiased advice without pressure. Would not hesitate to recommend Big Bear Bikes to anyone.