Customer Testimonials
First class products to match a first class service !! I couldn’t be more pleased with my bike and the accessories we got from Big Bear Bikes. Highly recommended
Nice lads did a good job servicing my bike
From start to finish you were all fantastic too the point when I want to buy any add on parts for my new trek I will make the two hour journey to your store many thanks First name removed
Outstanding customer service genuinely knowledgeable staff.
Special mention for Alex who spend so much time giving my wife and me test rides, advising on the most suitable bikes, selecting accesories then making adjustments and modifications to match our needs.
My son was so impressed with the help we received, he travelled up from Norfolk to buy his eBike from Big Bear Bikes.
Our new Trek Allant+9 and Verve+3 are excellent bikes and have reminded us once again how much fun cycling can be.
If you’re thinking of buying an eBike, I would highly recommend Big Bear bikes
Excellent bike , and excellent service !! Highly recommend big bear bikes for all your biking needs .
Excellent Customer Service. Very friendly and knowledgeable staff. Always willing to help.
Great Customer service
freindly helpful service and great discounts
ALL GOOD BABY……!
Dog friendly shop, staff who know their stuff and are not pushy sales people.
Great service and advice from people who genuinely care about what they do. Had three bikes from here now, and will certainly keep going back.
Very good choice of items. Friendly and knowledgeable staff.
Great range of products, friendly and knowledgable staff
Very helpful, great staff, great bikes. Alex is a lean mean selling machine.
Friendly and efficient service and a good selection of reasonably priced products.
Very pleased with my bike that I rode back to Scarborough via Dalby forest with no problems, I only had to make minor adjustments to my riding position when I got back home.
Thanks to Oliver for making my purchase a relaxed affair and making sure everything was OK for my ride home.
First name removed.
As always great service from David Richard Alex and all the staff.
Slight issue with my Allmtn 7 but should hopefully be sorted for weekend.
Highly recommended for sales and service.
Excellent service. Mike was very helpful and attentive. The product so far seems to be just what I wanted. Happy customer
Individual service and advice
Really good products and service. The man who delivered the bikes was very informative and very friendly.
Their customer service is how customer service should be. Not pushy just great advice when you ask for it. So much so that I'm willing to travel 2 hours to shop at big bear bikes than my local large shop.
Great stock, very knowledgeable staff. Allowed me a 15 mile test ride. This is the most important thing. Many shops don't allow this. Will return for many years to come
Excellent service. Prompt and efficient.
I like the knowledgeable, friendly sales team and after sales support. I drive a long way to spend my money with BBB - but it’s worth it 😄👍
Super helpful
Very helpful and friendly staff finding accessories for a newcomer to electric bikes.
Allan Butler
Very helpful and friendly staff lots of products in store and on show
Amazing service
Happy to help and decent prices
Criendly professional and courteous staff
Very helpful staff!