Customer Testimonials
All stock excellent quality.
Friendly helpfull staff
all the good advice they give in the shop and top quality gear.
Fantastic shop ,fantastic people
Very competitive prices. Extremely knowledgeable . No pressure to purchase. Staff I met including the delivery driver all friendly and easy to deal with as opposed to some specialist bike shops that can come over as 'superior'. Would buy from them again.
The speed and quality of your servicing especially from Harry who sorted out my dropper post lever problem without any fuss at all and basically whilst I waited. Thanks Harry for such excellent service!
Fantastic service from Mike from start to finish. A great company to deal with and would not hesitate to use again or recommend to friends.
Your staff are very friendly and knowledgeable and there’s always a good selection of products
Pleasant,helpful and informative staff, who are also very efficient.
Friendly and helpful service. Good quality bike, really pleased with it so far.
Friendly and helpful staff
Purchased a top quality MTB Fox helmet. Bobbys patience was appreciated in making sure the fit was perfect!
Great service and very knowledgeable staff. Very many thanks for the help and support you provided. It was invaluable in helping me to decide on what product to have.
Staff are very helpful
Excellent service, thank you Alex!
Friendly and knowledgeable
Big variety of bikes. Great staff who really listen to what you say/want.
Good location for taking bikes on test ride.
The team really know about bikes and also are familiar with the surrounding area so can understand when you describe the kind of riding you do.
Always friendly service!
Friendly, efficient and knowledgeable staff 👍
Friendly knowledge staff. Very helpful.
Big bear bike shop is my local retailer, I have bought several bikes from them and they always go above and beyond to cater for your every need. The staff are always friendly and offer good advice and don't try to sell you something that doesn't fit your requirements, I am looking again in 2023 to upgrade my current ride to a full suspension so I'll be back to big bears I don't need to go anywhere else as they have everything I need.
Exellent service
Went above and beyond
Service and friendly staff. Spot on!
Great choice on the shop floor. Brilliant.
Friendly service with all the team who were honest and caring towards my needs
I do w 70 mile round trip to use this shop.
Alex is a credit to big bear hikes
Excellent service from the minute we walked into the shop, highly recommended .
Great service and care, always willing to help. Will always buy from here.
Always friendly and helpful whether your in for a chat ot a new bike!
Great service and aftercare makes a winning team!
The staff and their service
Great service and knowledgeable staff.
Broad product range, great quality, nice people knowledgable and passionate about their business.
And quite simply the nicest and the best shopping experience I’ve had in years. Highly recommend.
Knowledgeable staff and helpful service