Customer Testimonials
Exellent service
Went above and beyond
Service and friendly staff. Spot on!
Great choice on the shop floor. Brilliant.
Friendly service with all the team who were honest and caring towards my needs
I do w 70 mile round trip to use this shop.
Alex is a credit to big bear hikes
Excellent service from the minute we walked into the shop, highly recommended .
Great service and care, always willing to help. Will always buy from here.
Always friendly and helpful whether your in for a chat ot a new bike!
Great service and aftercare makes a winning team!
The staff and their service
Great service and knowledgeable staff.
Broad product range, great quality, nice people knowledgable and passionate about their business.
And quite simply the nicest and the best shopping experience I’ve had in years. Highly recommend.
great service and always friendly
Great products on sale, really friendly staff to serve you & a vast range of bikes.
All the staff at Big Bear Bikes are extremely friendly and knowledgeable. The shop has a huge range of great products which are well presented.
Great service helping me choose the right bike for my son for Christmas!
Excellent service
Massive choice of products from entry level mountain bikes to top of the range e-bikes and bikes for all ages. Extremely friendly and knowledgeable staff, all competitively priced as well
Great customer service , very helpful , assembled bike for my son for Christmas . Even do a 6 week check after purchase !
Generally excellent staff!!
Friendly full of advice and patient with a lot of questions. Willing to take the time to show you the range and let you try the bikes. Very helpful
Prompt and polite service.
Great shop and customer service! Superb products. Would highly recommend.
Great range of products coupled with friendly and helpful staff. Keep up the great work BBB
Always friendly service, with what you have ordered waiting for you. Thankyou
The staff are always helpful and friendly and will always go out of their way to find what you are looking for. A great team.
You have a wide selection of products and staff are most helpful. Delivery excellent. When products were delivered help and advice was given.
Good stock and choice of products and good advice & information regarding servicing bikes.
Outstanding service!!
Very friendly service. Answered all our questions and we came away with a quality bike. So a big thank you to Oliver. He was very knowledgeable and definitely bikes are his passion.
Knowledgable, patient staff combined with excellent service, prices and stock.
Very quick service, Thankyou
Big bear bike shop is my local retailer, I have bought several bikes from them and they always go above and beyond to cater for your every need. The staff are always friendly and offer good advice and don't try to sell you something that doesn't fit your requirements, I am looking again in 2023 to upgrade my current ride to a full suspension so I'll be back to big bears I don't need to go anywhere else as they have everything I need.