Customer Testimonials
They are very easy to ride comfortable & good value .The staff are excellent 👌 very courteous & helpful.
Efficient and friendly service. Talk about problems and ways to solve them.
Always very helpful in workshop.
Services are brilliant all staff are extremely helpful and very knowledgeable of all products and always kept me well informed about my order the shop it's self is large and spacious and with a really great layout.
I will have no worries recommending Big Bear bikes to anyone.
Cheers Dave and many thanks to you and all your staff
Knowledgeable staff who clearly ride and enjoy the sport.
Easy access location via car , bike or pedestrian.
Dave and the team make supporting this excellent local business a pleasure.
very helpful and new how to fit thank you
Great bikes and friendly staff and always helpful.
Kind, knowledgeable and always ready to advise and teach! Cannot fault the service. Thankyou
Very knowledgeable and helpful.
Many thanks
Great service from a very knowledgeable team of people. Oliver was first class
Great service, Oliver is very knowledgeable and helpful. Would definitely recommend
Great personal service and time to spend with you and answer questions
Friendly and very helpful staff. Knowledgeable about what they sell. Local to where I live so easy to pop in if I have any questions. I have just purchased an ebike the service from start to finish I cannot fault! One happy customer 😊
Very good service and great staff very friendly.
My purchase was my first electric bike and also my first Trek bike and I love it, the service I received was the best, Oliver was very knowledgeable and informative without being pushy. Excellent service!
I am impressed from the initial contact with the store on arrival by the way your colleague listened to my story regarding why I wanted to purchase an E bike and then matched the bike to my needs . I felt valued as a customer and your colleague Oliver had a lot of patience and took time over ensuring I was able to trial the bikes outside the store and gave good advice regarding ergonomics .
Thank you also for delivering the bike to my home and I look forward to the stores aftercare service when needed which is a good plus point to purchase from yourselves .
Great selection of bikes accessories for all ages with experienced staff
Very helpful and friendly service great shop
Fantastic bike definitely recommend and will shop there again
Friendly staff, good customer experience, knowledgeable staff, great range of products actually in stock, huge store and very clean and professional, on site parking, and caters for road and mountain riders, in conventional and electric bikes. Great store, great staff!!
Always helpful and professional.
Alex really knows his stuff.
Highly recommended.
Very helpful and friendly service, I truly believe that they want you to walk away happy (Which is often not the case nowadays).
Good and friendly service and in choosing the
Right bike
Top class service every time
Top staff, very helpful and friendly, oh and a lovely cup of tea while I waited for my bike.
Nice to get friendly customer service. Not looking for a quick sale but the bike that was right for me.
Excellent choice, excellent service, friendly staff, wouldn't go anywhere else!
great advice , great service , very helpful , nice staff
Helpful no pressure service and spacious layout.
Good products and helpful knowledgeable staff
So much knowledge about so many things. Really helpful and take the time with you.
Very very approachable and knowledge staff