Customer Testimonials
Very friendly and informative, time spent with our family too choose the right bike,plus great selection of high quality bikes
Professional friendly and very helpful staff.
Friendly, efficient, professional, competent.
Always a friendly and professional service from people who love to ride bikes and know what they are talking about
Friendly team. Bikes available to test. Expert advice and extremely knowledgeable. If I'm buying a Trek, this is the only place I'd go now. Fab team, fab prices and fab service.
Oliver and the team were friendly and helpful would definitely recommend to any interested in buying a bike
Comprehensive product range and extremely helpful friendly staff
Recently purchased a marlin trek mountain Bike , lots of great advice about , frame size and what would be best to suit my needs , and my pocket , on collection received help on seat height , handle bars etc , take back if need adjustments , Great range of products and prices .
knowledgeable staff friendly and very helpful and you can keep going back , to ask
advice , whatever level you are at ,they encourage .
Always very helpful and knowledgeable. All the staff are really interested in helping you. Been to other bike shops but always return to big bear bikes because they really do look after you. Bought several bikes from them now. Thankyou so much. Doing Pickering proud.
I thoroughly enjoyed spending my hard earned cash in Big Bear purchasing a Trek Rail 7 under the guidance of Oliver, he was very personable and has excellent product knowledge. I’ll be back…..! Not a threat.
Friendly and very helpful
Excellent service, very knowledgeable, very quick and all done with a smile. Thank you
Good service and very helpful
Helpful and with a good knowledge of the bikes and accessories for sale and the mechanics certainly know their way round a bike
Brought bike in for new tyre and despite being busy it was done really quickly… really appreciated that as I was biking back
Thanks Big Bear
Friendly, passionate staff.
Large range of e-bikes & friendly knowledgeable staff.
Good service, friendly and helpful staff
Excellent service good prices
Amazing staff
Good friendly and professional service from all the guys at Big Bear. Highly recommend.
Just excellent service from start to finish from Alex knowing exactly what l wanted before l even knew to Oliver excellent service when l went to collect my bike nothing is to much trouble best local bike shop around
I liked the fact I could test ride two bikes side by side with an informative bike sales guy.
Excellent tuition on how the ebike worked.
The bike was ready before the date initially given
Your staff was very helpful
Very well laid out products in shop and friendly helpful staff.
Everything
Friendly and helpful staff (Mike)
Staff very knowledgeable and happy to help.
Quality and service

Really friendly staff, extremely helpful and turned the bike around super quick!