Customer Testimonials
Process was efficient, professional and friendly. Although I don't know much about bikes I was not made to feel like an idiot! Many thanks Big Bear Bikes!
Great service
Helpful staff
Good selection of bikes
Repairs completed quickly
The service isi amazing I the staff Carnot do enough for you , for you 10 out of 10 x x x
The service at big bear is brilliant, I have dealt with Pickering Store for 3 years now and they are always available to advise and help at short notice.
Olly has been excellent from the moment I first walked into the shop
He has kept me informed at all stages until my new bike eventually arrived
I was recommended to go to Big Bear bikes and I shall do the same
Knowledgeable and friendly staff, who genuinely want to help you, the customer.
Best in Yorkshire. Best in Britain.
All staff very attentive polite nothing is too much trouble. Excellent customer service.
Great range of products at fab prices. I made my purchase over the phone due to living some distance away from the store, Mike was great from the moment he took my call to me collecting the bike. He was very knowledgeable, friendly and thorough. Thank you!
Good choice and service.
Excellent customer service from Mike with great advice and support. Bike came ahead of schedule and just in time for Christmas. Bike is absolutely superb - does everything I want and more - my favourite bike now!
Excellent Customer Service from Oliver. Friendly, professional, knowledgeable and very approachable. Large range of products available.
Amazing service from Richard and his team. Whatever you need, Big Bear will sort it.
Amazing service and great priced bikes.
Fantastic showroom and very helpful staff. I will definitely be buying future bikes and supplies from here.
I ordered a bike online and they kept me fully up to date with progress, then collected the bike instore with Ollie.
Polite, friendly service and only too willing to answer any questions
Great responsive service
Great service. Helped me source cycle shoes to fit me. Ordered quickly, friendly and helpful staff.
Friendly helpful service
Dead approachable, nil pressure.
Absolutely amazing very friendly customer support
Friendly staff willing to help. Got my hand pump sorted quickly.
Excellent range and great service, ordered at 4:30am in the morning (couldn’t sleep!) and they range me at 11am to let me know it was being processing and got it ready so I could pick up at 2pm that day.
Too class products and service
Oliver was very knowledgeable & helpful
Really friendly and knowledgeable service.
Helpful staff. Big range of bikes.
Great customer service
Good advice from great staff
Excellent service , polite knowledgeable and could have easily worked in the shop with all them excellent deals on bikes and clothing. I would certainly be travel in over an hour again for Big Bears service and repairs on my bike
Kind regards
Richard from East Yorks
Great service and well looked after from ordering my bike to collecting it.