Customer Testimonials
Thank you Milan you were such a huge help, I could not have done it without you!!! I will always be loyal him at the Langley Store. Such a huge wealth of knowledge.
Knowledgeable sales staff and service staff. Timely work done on my new bike to finish it for riding. I highly recommend these guys.
I was thankful to get help pumping up my tire with the compressor!
Staff assistant (Varun) and follow up was top notch. Happy to purchase with them in the future.
I found Clem to be extremely knowledgable and helpful.
Great products good service!
Thanks for the problem solving! See you at the Fondo.
Great experience! Both the sales person, Juan, who was very helpful and knowledgeable and the store manager, Stephen, who was also incredibly helpful, knowledgeable and went out of his way to make my experience a fantastic one. I highly recommend Downtown Bicycle Sports Pacific - Vancouver for all your bicycle needs!
Milan and his staff are awesome. They are very prompt and friendly. I highly recommend this company for bike repairs and sales. They are very knowledgable and yes, I would shop again.
Convenient location. Good inventory of parts and accessories. Knowledgeable staff.
Thank you for the great customer service. Good to know you are helping us refuges from CAPs South Shore find a home. Cheers.
Very friendly and well informed team that want to make sure your ride is perfect
Stephen gives phenomenal customer service: helpful, friendly, immediate, not pushy, and opens the door to help people get their bike out of the store. He has been like this each time he's helped me in the 4 years I've gone to your store.
Friendly service; great product. They have been in business for a long time.
I like how easygoing and helpful was sales person - Maxyne. When I mentioned what I am looking for - immediately guided me to selectoin of bikes that met my needs, without trying to upsell anything - he could have done that easily, but was listening me and heard me the first time - and gave me good advice all along
no cheap products
Excellent customer service with deep knowledge level.
Great range of inventory to select from.
clem was awesome finally i have found a bike shop i can trust thank you
Personable
Customer service was great, staff were attentive, friendly and very knowledgeable. They helped me learn about bike fit, what to pay attention to in my body when riding to figure out what adjustments I might need and which ones I can do at home and how to do and which ones to come back to the shop for. I really really appreciated the education.
I've always had great service when I go in there, either for sales or service
Stephen was amazing and helped me find the perfect bike. He knew what I needed before I knew what I needed. Thanks again for all the help, First name removed
Friendly, Fast, Fair
Very informed & friendly staff.
Really good spot and good service will come again but I wish there where more bike parts like fox suspension or rock shocks and like rims, handle bars, and stuff like that
Great service and high quality products. Stephen was a pleasure to work with and gave me top notch customer service. I will mention and recommend to others I ride with.
Very thorough, answered all my questions. Friendly.
Quality shop and especially the service department the bike tech was great with my 7 year old daughter making sure everything was going to fit her.But I did buy this bike on line and a salesman was acting like he sold me the bike.
Honest and exceptional customer service.