Customer Testimonials
Professional staff and quick turnaround
Friendly and helpful
I like the Specialized brand of bikes.
Every staffs are kind and friendly everytime.👍
Staff greats you in a friendly manner. Knowledgeable and answers questions thoroughly. Very helpful in checking and moving the bike from vehicle and back to loading it. Staff very patient and professional in fielding questions about how certain equipment works or little details that might help.
Just bought my third Trek bike from you. I’ve been really impressed with the quality of the product and the service from all the staff at the stores.
Great customer service
very knowable, friendly and not pushy
I was very impressed by the personal attention paid to my questions. In order to ensure that the component I was searching for would fit my ride, staff searched the Marin website for fitment.
I had been looking for my component from other cycle shops but wasn’t able to discuss fitment with anyone interested in ensuring compatibility.
I will definitely patronize this shop despite the 30 km distance from my home.
Brought my bike in for a gear problem. It was quickly and efficiently repaired.
I highly recommend this Bike Shop to everyone. Brought my old bike in for a tune up, clean up and a brake repair. Andy did a great job explaining what needed to be done, expected cost etc. It’s almost new again. Rides like a Charm! THANKS ANDY!
Amazing
Thanks so much.
Easy to hire the bike
Staff are very professional, friendly and accommodating, easy to deal with.
I don’t know anything about your products or type of products required for biking but what we bought was a big success at the birthday party we bought the helmet for. The 2 year old who got the helmet wouldn’t take it off. We had the best experience was the service. Greatly appreciated.
All the dads ewes and ahhed.
Regards First name removed
Went in to have a chain checked, and Victor was excellent. He was very helpful and knowledgeable, and able to fit me in quickly. Much appreciated.
Great service.
You guys had the best variety of bikes, and I was able to find exactly what I wanted and in the color I was looking for.
Your staff was very polite and helpful and i appreciated the expert advise I got.
I will be recommending BSP over other shops for anyone looking for a new bike.
great communication
Fast and responsive service!
You had what I needed in stock. Most places did not. I called at the end of the day and asked if a technician could help me with something if I came before closing. I was encouraged to come and he helped me out.
The staff is friendly, knowledgeable, and get work done fast. BSP has a wide range of quality products at good prices. Great staff, great store.
You had what I needed. No hassle
Great price delivered when promised
Efficient and pleasant service
They were able to get what I was looking for and they called and gave me updates on shipping without me even asking. Awesome.
I was in the store last week and the person at the front counter (from Milan, Italy. I wish I had asked his name) was so helpful. He helped me find two tiny screws for my cannondale (which I bought from you a few years ago).
Thanks for the great service.
Had a great experience purchasing a new bike from Stephen at BSP. Very quick to respond and flexible, very smooth process overall and had the bike ready the next day.
Thanks
Great staff and service
Knowledgeable staff, willing to help.