based on 4608 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and helpful service.
I appreciate that I was able to get in the day before the Five Boro, but despite replacing the rear derailleur cable and adjusting, on the day of the ride I was not able to access the lowest gear. Nor was I able to shift to the larger chain ring (I didn't think work was done on that but it worked before I took it in). The brake adjustment worked.
welcoming and nice. fast service .
Years ago I bought my bike at this store. I returned to have it inspected and to buy some accessories for my bike. Jeremy was extremely helpful and professional. I'd highly recommend this store for anyone thinking about using their services or buying a new bike.
Incredible and patient staff take so much time to help me figure out the best set up for child seats and storage on my e-bike. We bike over an hour to come to this specific store and location because the service is ALWAYS exceptional. Thank you for helping me and my family move around the city on our bike!!!!! It has given us the best memories ever.
Very helpful!
It was crowded on a sunny day which is to be expected. However, the staff was very accommodating and caring to me and all who were waiting.
Great customer service!
I love Bicycle Habitat! Your staff are friendly, knowledgeable and thorough. Repairs are quick (when possible). I will keep returning for all of my cycling needs.
The customer service was very friendly and lovely.
Fast service and very knowledgable staff. Was in and out of there for a tire replacement in less than 15 minutes.
I had to replace an entire wheel and the service was insanely expensive! I used your services because I live in the neighborhood but next time, I'll go somewhere else. The shop is nice but way to overpriced.
Best customer service of all time!
Matt - he is awesome, helpful kind and knowledgeable.
Friendly, helpful, no "bike shop mechanic attitude".
Helpful and friendly!
Thank you so much for the speedy, kind, and prompt service for our new bike! The process was seamless from start to finish, and all the staff who helped me are always so kind and accommodating. Bicycle Habitat (Park Slope) is a neighborhood gem. Kudos and thank you!
Jeremy was very friendly and informative! Will be back soon.
Great service at reasonable prices
Great selection of bikes and wonderful associates.
It fast and efficient. The mechanic was able to figure out the problem in seconds and go it done in 5 minutes
The staff is great and the prices are reasonable
friendly staff, good price. Quick service
Good product selection and fantastic service. Employees are very knowledgeable and committed to helping customers with all questions.
Great customer service
I worked with Matt on a rebuild. He is very knowledgeable, resourceful, and just plain likeable. Also, the mechanics did a great job putting it together.
First name removed
Great service!!! fast and smart! professional and friendly staff! Very good option to keep the maintenance of the bike up to date.
Service was quick and awesome. I got the exact thing I needed fixed right away. Also, everyone was so friendly
Friendly, knowledgeable and fast service. Great communication for notifying you when your bike is ready.
As always, the staff is courteous and knowlegeable
Nice staff don't make you feel dumb for being a casual cyclist.