based on 4607 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff and service. Supporters of TA
The workers were friendly and patient. They didn't try to hustle me about repairs and replacements and gave me an itemized list, so I knew what I was paying for, and explained why I they recommended the repairs and replacements. Unlike when I have to get my car serviced, I felt like I was respected and they cared about their customers, not just the money.
I appreciate your patience at all of your levels of service. You take the time to explain things clearly. I bought my Specialized bike from you in 2019 and I am very happy with my ride! I use it as my primary form of transportation 5-6 days a week. Thank you for helping me find the right bike for me and helping me to keep her smooth running and safe.
great service ,very friendly work with your budget,Anthony very helpfull.please visit this store.
Bicycle Habitat is a throw-back -- great and supremely knowledgeable folks run a place that is dedicated to customer service. GO TO BICYCLE HABITAT!
I have always found your service to be friendly, professional and efficient.
Great services at tad expensive but great people !!
Fast. Helpful. Kind.
Great service and advice as well as friendly. Even though I am in Queens, you are my go to bike store whenever I need anything for my bike
How willing you are to help me on the spot as a local shop since I work on my bike all day. Much appreciated 🤟🏽
Friendly and professional service.
This is the bike shop I refer to anyone needing to purchase a new bike or for legitimate repairs.
Great service!
The employees really get to know their customers and help out every why they can. I find them honest and very helpful
Super helpful ! Really appreciate all the help- my son was so bummed when his pedal Go-Kart (main gift from Santa) seemed to break, but you guys sorted it out with no problem. Thank you
Great mechanics. Get the job done, every time.
I brought my bike in for a tune up and it came back looking great! It's clean, shiny, and rides so smoothly now. Thanks!
greatservicenicecleanstore
They are this shiiiiit!
Staff is always very attentive and helpful without being overbearing. They’re knowledgeable and kind.
Thank you for the great work on my bike, and also for taking the time to explain what you did (and answer my questions) when I came to pick it up!
Had bike serviced, new cassette with a lower gear in the back, inspected crank for shimano recall and new chain and bars wrapped. Done very timely, bike running great. Great experiece, as always.
Fast, friendly and deeply knowledgeable.
Just straight forward and to the point. I like how I’m treated
Knowledgeable staff, quality merchandise
Best service and staff
My bike was damaged while parked at my workplace by equipment being driven by another employee. It required several different repairs to the rim, tire, rear derailleur, etc. At the same time, I had some other work done unrelated to the accident. The person at the store took the time to explain everything that had to be done and to make two separate receipts so that the accident damage could be reimbursed, and even included a note on the receipt for my employer explaining the damage and why each element of the work and parts replacement was required. It was all done with friendly courtesy, and the work was completed by the next day!
Mechanic did a great job. Takes me through it clearly and fixed the back wheel so I didn’t have to replace ir
I walked right in with broken bike and was immediately taken care. Knowledgable repair staff.
It’s the friendliest bike shop i know..fast efficient and professional!! Please tip the repair workers!!