based on 2808 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional. I came in asking to go tubeless on my bike. Could have just said sure and gone with it, but the mechanic said it wouldn't make sense. Instead helped replace my back tire. Really appreciated the quick service.
Great customer service quality work.
THe staff is helpful and friendly.
sales person was awesome and really helped me find what I needed. don't recall her/their name tho.
Excellent service, good selection of bikes and parts
As always, very friendly and helpful. Went far above and beyond in fixing a flat and really made a significant improvement in our bike riding. Can't recommend enough.
I love the service and the staff. Always feels so freiendly!
Great customer service , convienant and helps local busines
I have been a customer for a long time and have had several bikes worked on over the years.
It is a real neighborhood store with excellent service.
Everyone is friendly, helpful and knowledgable .
I love Bicycle Habitat !
repair and maintenance prices seem high
You take care of me quickly when I go there. No fuss, work get done. I"m out of there.
Personal service was great..
The staff is very open about sharing information. There was no pressure to buy.
Being able test out several bikes was really helpful.
Knows about products and friendly service.
Very customer friendly service.
Specifically got a bike from you for service plan and then when I went in for service I was talked out of it the first time. Then I was told the policy was suspended. Regret not purchasing a more affordable online bike. Also some of your people are condescending and a little rude- maybe to middle aged moms-like a shady bro vibe.
Very friendly and knowledgeable staff. Dont push to make sale. Gives you good recommendation
Very knowledgeable. Fast, friendly, thoughtful.
Great service. Attentive team. Quick and efficient.
The tech and staff were great.
Your mechanic, Mike, and the other guys that work with him, do a great job and are easy to talk to. It’s good to have a guy you trust.
Amazing service , have to give 10/10, the mechanic Tim was just so understanding and nice that I would prefer to go back over any other bike shop
My salesperson was very knowledgeable and spent time with so I could purchase the right bike for me. Super helpful and friendly.
Great staff. Great selection.
I always feel like I can trust you to take good care of my bike but no upsell me on stuff I don’t need.
Knowledge, experiences, speed of service ,
Kindnesss
Very patient and consultative with me - always learn a lot, get great advice, and walk away with the right product for me. A++ service!
Fast , reliable, reasonably priced and friendly.
Eric has provided some of the most excellent service i've had and helped me resolve several issues with my bike.
Excellent. Thank you.