based on 4610 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Solid service for 20+ years! My only complaint is that Hal is gone.
Eric is the best!
yes, i would, and do, recommend Bicycle Habitat. I both like and am frustrated by the "just show up and wait" system for repairs.
Very good customer service
Knowledgeable and good mechanics. Friendly staff
The bike technicians we've worked with are great: helpful and do excellent work.
Service was phenomenal. Adam went above and beyond sourcing products. Such a great experience!
Everyone in the shop was very friendly and helpful.
Justine was the best! Period. That is all.
I’m new to the game and she helped me understand it all and got me set up properly. Felt like I got a mini class thanks to the mechanic in the back! Just overall amazing experience, made me love the community m of biking that much more.
Their awesome customer service. Makes customers fully aware of situations with your bicycle. Very knowledgeable. Definitely will recommend to friends and family…
Bike repair and tune up outcome is like having a new bike!
I am very thank full for you guys helping me getting bike which i need .
It was quick and effective
Good sale offered by staff
The person I worked with was super helpful and nice.
quick and very efficient with customer servuce
Matt is a good guy.
You always have what I need, and I appreciate getting 10% off as a Transportation Alternatives member.
You have the best team on earth :)
I brought my bikes there (2 in 3 years) and I’m very happy to have any assistance there. Kind and professional
Super nice, knowledgeable and efficient
Everything is so well done! And the staff is great!
Staff was very knowledgeable, shared experience, tips, and knowledge on the bike/gear I bought. Props to Mike and the team for a 10/10 experience. 🙏
Friendly and knowledgeable service.
Bicycle habitat staff are very helpful and patient in answering questions about bikes and equipment. This is a place I'd trust in selecting and buying a bicycle.
Professional, quick and very effective service.
The people working in your store are very knowledgeable about cycling gear and bikes. They are friendly and eager to explain differences in equipment and gear. The two Michaels & Edikson were very helpful as well as others whose names I don’t recall.
So helpful and so nice
You have Edikson, who is one of the best mechanics out there.
Experienced, smart and helpful staff offer pro tips and suggestions and generally useful ideas for making the most of my personal two-wheeled transporter. Awesome.