based on 4610 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, responsible, and caring service. Went above and beyond to get me fixed up and out the door. Would recommend to anybody. Everywhere else I’ve gone has been deficient. This is where I bought my bike and this is the only place I’ll get it serviced, thanks a lot. Josh Smith
Great service! Friendly and quick turnaround. Thanks folks!
unable to fix the used Yuba bike unfortunately, and was told it was unsafe to ride and unusable and demand my money back from the person I got it from. At least I was not charged at all for the time spent looking at it and housing it so that is appreciated!
Always helpful and prompt!
Quick and did a phenomenal job
The attention I received was respectful and provided me with a better understanding for my road bicycle and learning path for me.
Great service. Super friendly and helpful. Everyone is knowledgeable. I feel like I can trust the people that work there.
Been a loyal client @Bicycle Habitat for years ! It’s a truly Organic , Caring business Great Srvice. ,Fair honest prices ! If you are considering buying a bike go ! If you need repair Go ! Matt is a gentleman always takes care of me !
Reliable
Walked in for an air pump and the gentlemen helped me out within seconds of walking into the bike shop and was very knowledgeable about the products they carry.
it was fast, easy, and efficient
It was very quick, Elvis was very nice and super helpful.
Employee was very knowledgeable and helpful, guided me towards the right replacement product, was honest about price to perform the service myself vs. having it done at the store. Even did some complimentary basic tuning up of my son's bicycle.
Quick and solid service!
Michael was a pleasure to work with. He was accommodating, helpful and professional.
Bicycle Habitat gave me a good quality rental. Also, the pick up and drop off was very smooth.
Libby was soooooo helpful fitting my son for a new helmet. Thank you!
Knowledgeable repair info for DIY.
The sales assistant was very helpful
Yes the service was good and efficient.
Ver helpful team!
Your mechanics are great -- helpful, fast, and let me watch while they fix my bike.
honesty. never feel taken advantage of, or rushed.
kind staff!
Efficient, knowledgeable service. Very helpful and polite.
Fast store pickup and great customer service
We were shown a variety of options. Our bike was assembled and ready as promised with a smile.
Courteous and professional service. Fast turn around for maintenance on my bike. I have always had a great experience at Bicycle Habitat-Chelsea.
All the people I have interacted with there are helpful and polite. Work is always done quickly and no one ever tries to sell me something I don't want.
Brought bike in with a somewhat complicated issue. Bike mechanic was able to diagnose it quickly and fix the problem later that day for a good price.
Friendly and prompt service; just that day I had a bad experience at a different bike shop, where they refused to even look at my tire, and it was such a relief to come to you.