based on 3020 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service. I came in looking for a first bike for my 5 year old. I was shown every option. I appreciated the sale bikes since I'm on a budget. They took care to make sure the bike was good to go before we brought it home. Appreciate their attentive service.
Knowledge and friendliness is the staff.
Bicycle Habitat is everything you could possibly want from your local bike shop. Efficient and reasonably priced service from friendly and knowledgeable staff—it just doesn't get any better!
Efficient and hepful
Always treated with respect, they do a great job and never try to upsell me, and I'm in and out in a timely manner. I go there for all my service needs.
Excellent mechanics who fixed my bike problems.
Our family has been shopping at Bicycle Habitat for years. We have always been treated with respect and helpfulness. My most recent experience, last week, was like the others where the staff was helpful and after asking for details of what I was looking for, went out of their way to find something that met my needs. I recommend their services to anyone.
Appreciate the friendliness and attentiveness of Bicycle Habitat staff. Thank you for everything!
Quality, friendliness and knowledge
Every time I bring my back here for service it’s like I get a whole new bike when they’re all done! This time the talented mechanics were able to help me fix a looooong term problem and I’m so grateful!
Friendly, knowledgeable people. Fast service.
Love that you have 26x1.5 tires in stock!!
Easy to talk to the mechanic. Friendly environment where the staff was talkative and helpful. Good recommendations for products: saddle and chain lube
Staff are friendly, easy to talk with. They have a highly methodical approach toward getting things just right.
Always very friendly and very attentive service at BH Vanderbilt..
The communication is great and everybody does a good job. Thank you for always taking such good care of me.
Honest staff, great service!
I appreciate the detailed assessment of my (old) bicycle and what repairs were needed to get it back into good shape.
Also appreciate that they suggested things that could possibly wait.
The service was fast.
So far, I have only ridden the bike a very short distance home from the shop, but it seems great.
If I notice any issues when I go on a real ride, I'll get back in touch with the shop.
Fair prices, no attitude.
The best.
Thank you guys. Bike working great after Adam's repairs.
Best customer service and speedy service!
Well you told me initially one price and when I came to pick-up the bike, the original price went up by $30.00 dollars. Being a senior on a fixed income and having to spoon out additional monies is not good because I have to skip a few meals. Any way another bike cycle store fixed my 8,9 and 10 gears for $40.00 dollars. Have a good day. Pog mo thoin.
Your staff could not be more accommodating.
The service they have provided my family over the years has been excellent. I always know that repairs are done with the utmost care. Their expertise is so appreciated. Thank you!!!!
I needed a headlight for night riding. I found one within my price range. It's good to know a shop like this is near my job.
Stellar service!
Good selection of products.
Friendly, knowledgeable staff.
Be friendlier.
I like that all the people that work there have a lot of bicycle knowledge. It made the process of selecting a bike model, comforting, and less stressful.
Work is always high-quality and done in a timely manner! All the mechanics are very nice and take the time to explain what and why something happened to my bike and usually give tips to prevent it from happening again — super helpful!
Great service -- really appreciated the chance to repair instead of buying new...better for planet and wallet. And the repair work was done quickly and reasonably.