What our customers think of us!

Very easy to get service done. Walked in and waited.

The service was exceptional. They helped me surprised my girlfriend for her birthday!

Prices was double the local competition

Service department provides great customer service

I purchased the Roubaix size 64 this week. The man who sold me the bike (I forget his name) answered all of my questions and he made sure that I knew everything about the bike before rushing into the purchase. I really appreciated that, and I’m very happy with the bike. The one thing that I didn’t like was that I was charged $8 to put pedals on the new bike. I had my clipless pedals with me in the store, and after I bought the bike I asked if someone could install them for me. After spending $3500 on a bike, it was a little shocking to me that I was charged an additional $8 for such a quick and basic installation job. I would have expected something like this to be complementary especially after I had just made such a large purchase from you guys. Overall, I had a good experience in the shop, but this left a bad taste in my mouth. Just something to consider for the future

Speedy responsive service.

Super friendly staff all around!!

good service i got a new bike seat with a 30 day trial period. your staff was very helpful

Staff at s great! Had the bike I was looking for.

there isn't much more to say than that Libby is the best!

Very helpful friendly staff John (with a beard) offered suggestions and opinions. Helped us make a great choice

I had to drop my bike off for some unexpected maintenance and Mike the mechanic was able to fix my problem in short order as I had a trip coming up in a day and I needed my bike for the trip. I appreciated his customer service and fixing my bike accordingly! Thanks Mike!

Staff are knowledgeable, incredibly supportive, and accommodating during bike shopping.

I am thankful Matt took the time to answer all of my questions and insure the bike was the right fit for me.

My bike was ready quickly. I was met at the door quickly and was contacted when my bike was ready. The staff is very friendly.

The shop people were very nice and took the time to answer all my questions. I didn't feel rushed at all in making my choices

Tim Lee did an outstanding job tuning up my bike and replacing parts. The bike works beautifully now. Work was completed quickly. I was very happy with the service.

One note -- my spam filter blocked the email with the estimate and I couldn't find it in spam. You might want to tell people the estimate will come from ascension and not from Bicycle Habitat.

Kind and helpful team

Came in to replace the tube after a flat, and the guy who worked on my bike ended up making my wheel out of position so it isn’t true anymore. That was a disappointment from a bike shop I’ve frequented.

The service is great, however I wish someone could figure out why my disc breaks won't stop making noises and figure out how to fix the problem

I just bought an inner tube. Service was great!

Good customer service and reasonable rates and prices

Had a total tune up and replacement of several parts on my bike - the work was great, the bike feels like new. The amount of time it would take was clearly communicated and stayed on the expected schedule.

Prompt and knowledgeable.

There is a decent variety of options for different items.

10/10, had a race and they were able to rush service my bike same day. My only bike shop from now on!

Chadd was very helpful, and I enjoyed the variety of accessories available at the shop. Great customer service all around.

Came in for a flat, and asked about a tool the recommendation was sleek nice looking and had a great price point since i didn't ask the price

Libby and the rest of the staff provide excellent information and service.

cheerful and helpful.

thanks.