based on 1760 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent professional service and have a staff that actually interacts with you. Their prices are very affordable and they are a pleasant and professionally skilled business all around! Highly recommend!
Good variety of quality items-
Knowledgeable personnel
Ben was extremely knowledgeable and helped me in choosing the best bike for my riding style. I would recommend speaking with him before making a bike purchase.
I like that you all work on all models of bikes from new to way back
the staff was very friendly attentive and extremely knowledgeable. I would recommend them to anyone.
Great folks at both shops.
Friendly and knowledgeable staff. not pushy just informative
Everything! Chris, Ben, Nick, Cassius, Jerry, and everyone at Bicycle Cove are the best. I wanted a dream bike built, and they did their best to give me that experience of designing, building, and making it just right, even down to a custom fit from Chris. Chris spent well over an hour making sure that bike fit me like a glove. Nick and Cassius worked above and beyond to make sure my braking solution was perfect, and Ben spent a lot of time helping me with technical questions about the frameset and groupo. I highly recommend you seek these professionals out for all of your bike needs!
Great customer service and local support.
Most helpful
Good products and services at fair price. Friendly workers.
Good selection and very helpful staff.
Great service. Timely repairs. Helpful staff.
Very helpful and Chris went out of his way to help me.
🙌
Bicycle Cove is Helpful, and courteous.
The employees tried to fix my training wheels before selling me a new pair. Quality work & quality service! Thank you!
Personal help by people who know and love biking. I was very appreciative that Michelle told me about a used bike that was available instead of paying that same amount of money to fix my son's bike.
Your associates are always very helpful and knowledgeable.
I would recommend your store to everyone needing any cycling needs.
Great turn around time on basic tune up. Bike rides like new
I appreciated the personal attention and differential description of the products.
We used service to install brakes seemed knowledgeable it was more costly then expected .
Everyone was very friendly, knowledgeable, and professional. A great experience and would highly recommend. I will be back for all my cycling needs.
Great products, knowledgeable sales team and bicycle techs.
I appreciated the friendly and knowledgeable staff. That is why I will recommend Bicycle Cove and keep going back. Customer service trumps all else.
Michelle and AJ(?) very knowledgeable, professional and friendly! Changed my flat tire out as I waited and sold me the products I would need to change my tire on the trail next time! Thanks!
I am comfortable knowing that the team at BC has my best interest in mind when maintaining my bike. They listen to my needs and suggest solutions!
I’m new in the Athens area. Beginning to get back into condition after a hip replacement last September. Bike needed servicing and Bicycle Cove was the closest shop. Your service offerings looked good so I brought my bike in. I think it was Jerry ( from New York originally) so sorry if I got the name wrong! He was especially accommodating. We arrived at a price for service and some tires/tubes. Got a call from service on way home and a “ no issues, we can handle it” attitude came across! I picked up the bike a few days ago. I must say, it looks terrific- like new!! Rides like new too. You guys are everything you advertise. Thanks for the future hours of fun I’m gonna have on my old friend!
Personable, informative, competitive pricing.
Very helpful on service for tubeless tires