based on 1761 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Local, friendly, personal and fast service.
Best service ever
Very easy to work with and knew a lot about the different bikes.
Great service and timely
Needed a rear tire ASAP, GP5000 700x30, and needed it installed. They had the tire and were able to install while I waited. Very nice.
Overall, fast and friendly service.
It is very good product.
Very helpful staff.
Great service and communication
Bicycle Cove is an excellent and trusted product and service provider to our family! Their excellent communication skills help with the decision process for repair vs. purchase. My 13 year old son David also enjoys the attention from the staff and test riding some of the bikes!
Steve Austin
Fast and Excellent repair service.
Very friendly staff.
Excellent customer service. Great work!
They were very professional and helpful to fix my daughter’s bike. Highly recommend
I didn't have any issues with my visited.
Quick turnaround time after scheduling a repair.
The service performed was top notch, and I got my bike back the same day I dropped it off.
Bicycle Cove Madison is my Shop! These guys have taken care of me with both my recent purchases and old bikes! They are amazing and I truly appreciate the leadership and staff they have.
Very friendly and knowledgeable staff. Very good at helping to get my bike setup to fit me. Great service staff. Would buy from this shop again.
Very professional! Thank you, Chris and Ben!
Always has everything my bike needs
Awesome bike shop with great customer service!
Good service and fast,
Friendly, experienced and knowledgeable staff is what make me to trust Bycicle Cove as my to go shop for everything related to my bicycle and even more on making me feel as part of the team.
Thanks you guys for always supporting me.
Absolutely the best. Scott Levin and crew always seek to provide the best solution to an issue being certain to not just make a repair. Always courteous, professional, and service is conducted in a timely manner. Simply will not go anywhere else.
Very helpful and glad everything was done in once place.
Great knowledgeable helpful team!
First, I was greeted as I walked in each time I entered even if I was just looking. The staff were very professional and knowledgeable. Enjoyed the overall experience!
Fast, throw and timely service were the repairs to my bike.
Friendly and knowledgeable staff. Great product selection.
I came in with a flat just as the store was opening and left within minutes with a repaired bike, excellent service. Thanks.
good and honest team to work on bikes