DOTS - Australia

Customer Testimonials

Report a concern   June 22, 2025 — Rated 10 out of 10 by G.S. Trek Bicycle Pakenham
What do you like about our products and services?

Quality products with friendly knowledgeable staff.

Report a concern   June 21, 2025 — Rated 10 out of 10 by C.F. Trek Bicycle Myaree
What do you like about our products and services?

Prompt professional

Report a concern   June 21, 2025 — Rated 10 out of 10 by Joe Lewis Trek Bicycle Carnegie
What do you like about our products and services?

Always great service here. Friendly and knowledgeable. Also don't feel like I'm getting bent over from a cost perspective.

Report a concern   June 21, 2025 — Rated 10 out of 10 by J.C. Trek Bicycle Osborne Park
What do you like about our products and services?

Thanks for replacing the brake lever.

Report a concern   June 21, 2025 — Rated 10 out of 10 by John Newman Trek Bicycle Phillip
What do you like about our products and services?

I am very happy with the service and the care of my bike when it needs to be repaired.

Report a concern   June 21, 2025 — Rated 10 out of 10 by J.P. Trek Bicycle Myaree
What do you like about our products and services?

Quality customer care.
Great show room.
Excellent products

Report a concern   June 21, 2025 — Rated 10 out of 10 by A.L. Trek Bicycle Melbourne
What do you like about our products and services?

Quick and easy fix of my punctured tyre. They called me back earlier than expected and the staff were great to deal with.

Report a concern   June 21, 2025 — Rated 10 out of 10 by A.B. Trek Bicycle Majura Park
What do you like about our products and services?

Same day service. Such a great team.

Report a concern   June 21, 2025 — Rated 10 out of 10 by R.A. Trek Bicycle Pakenham
What do you like about our products and services?

Friendly service. Good quality products across the board

Report a concern   June 21, 2025 — Rated 10 out of 10 by J.K. Trek Bicycle Pakenham
What do you like about our products and services?

Awesome bikes with the best service. The guys looked after me when my rail needed a new drive unit which took a couple of weeks so they gave me a bike to use from there demo fleet . This is the third trek I’ve owned and always been looked after with warranty.

Report a concern   June 21, 2025 — Rated 10 out of 10 by David Whiting Trek Bicycle Carnegie
What do you like about our products and services?

great records of past service details & verry attentive to my requirements

Report a concern   June 21, 2025 — Rated 10 out of 10 by David Webb Trek Bicycle Woolloongabba
What do you like about our products and services?

If you need something little or something more the guys at Trek Gabba will help they are always ready to help.

Report a concern   June 21, 2025 — Rated 10 out of 10 by K.G. Trek Bicycle Brunswick East
What do you like about our products and services?

Enthusiastic and talented staff. My bike rides like a dream after the work done on it!

Report a concern   June 21, 2025 — Rated 10 out of 10 by A.M. Trek Bicycle North Lakes
What do you like about our products and services?

Heaps better service than the Ipswich store…

Report a concern   June 21, 2025 — Rated 10 out of 10 by G.S. Trek Bicycle Sydney
What do you like about our products and services?

Justin at Clarence Street was very knowledgeable and helpful in acquiring the bike I wanted from interstate. Very happy with his customer service. A great experience.

Report a concern   June 21, 2025 — Rated 10 out of 10 by T.A. Trek Bicycle Coburg
What do you like about our products and services?

excellent service, very responsive and dedicated good service delivery. Bike was under warrenty but all parts needed were provided and at not cost and in a timely manner.

Report a concern   June 20, 2025 — Rated 10 out of 10 by Scott Walker Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Very well laid out shop. Excellent customer service and knowledgeable staff.

Report a concern   June 20, 2025 — Rated 10 out of 10 by P.S. Trek Bicycle Osborne Park
What do you like about our products and services?

Availability of spare parts and quick turnaround for service and repairs make a positive experience

Report a concern   June 20, 2025 — Rated 10 out of 10 by R.B. Trek Bicycle Essendon
What do you like about our products and services?

Great service from Owen, as always! Thanks team!

Report a concern   June 20, 2025 — Rated 10 out of 10 by J.P. Trek Bicycle Sydney
What do you like about our products and services?

Quick service. Very helpful.

Report a concern   June 20, 2025 — Rated 9 out of 10 by C.T.S. Trek Bicycle Fyshwick
What do you like about our products and services?

Easy to talk to

Report a concern   June 20, 2025 — Rated 10 out of 10 by John Mclaughlin Trek Bicycle Melbourne
What do you like about our products and services?

Knowledgeable, Friendly, and Personal. What’s not to like!?!?

Report a concern   June 20, 2025 — Rated 10 out of 10 by K.P. Trek Bicycle Bennetts Green
What do you like about our products and services?

The staff are very knowledgeable and helpful

Report a concern   June 20, 2025 — Rated 10 out of 10 by J.B. Trek Bicycle Pakenham
What do you like about our products and services?

These guys are customer service legends
Their knowledge, information, and recommendations are spot on.
I wholeheartedly recommend Trek for anything bike related.

Report a concern   June 20, 2025 — Rated 10 out of 10 by J.F. Trek Bicycle Carindale
What do you like about our products and services?

Friendly service, kept me informed of issues and solutions

Report a concern   June 20, 2025 — Rated 10 out of 10 by B.A. Trek Bicycle Windsor
What do you like about our products and services?

The staff are amazing and really know their product. Seamless service , a great experience.

Report a concern   June 20, 2025 — Rated 10 out of 10 by S.G. Trek Bicycle Penrith
What do you like about our products and services?

Good prices
You sell Rapha gear
Friendly and helpful staff

Report a concern   June 20, 2025 — Rated 10 out of 10 by N.H. Trek Bicycle Melbourne
What do you like about our products and services?

Super lovely staff! Thank you

Report a concern   June 20, 2025 — Rated 10 out of 10 by N.D. Trek Bicycle Knox
What do you like about our products and services?

The sales person was very kind and they were very informative and gave lots of helpful information on the item i was buying

Report a concern   June 20, 2025 — Rated 10 out of 10 by S.D. Trek Bicycle Turramurra
What do you like about our products and services?

Always a joy to walk into TREK Turramurra. Great service - a one day turnaround on the my bike service. And I really appreciated Tony’s diligence and patience in solving a couple of problems for me.


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