Customer Testimonials
The staff are always helpful and friendly
They are very high quality
Second time I’ve purchased a bike from the guys at Trek Joondalup in the last 12 months. Matt, Jasper & Tom are knowledgeable, friendly and professional. Awesome team to deal with!!!
Friendly service
Very knowledgeable and patient service. I am now a Trek fan 😊
Did a great job with my bike service and wheel upgrades, bike rides well. Thanks :)
Great service
Customer service provided by Kerstin
Very helpful staff, great products
Great, professional and friendly service. I had a great experience shopping here
Really friendly crew that were genuinely interested in helping me out. Recommend
Zac was great super friendly and helpful
Great and friendly service!
Fast, efficient and very helpful.
The kids bikes last really well and are high quality
Happy with the product I chose. Service was pleasant and helpful. Opening hours are great.
Service & correspondence with the work on servicing both bikes was great no hidden costs. Explained the difference between the set services they offer & recommended what would be suited for both bikes.
ongoing support
The staff member who served me.
Really good service and support from the Coburg store
Great customer service and excellent advice.
Friendly efficient service and jumper very good quality
the team were very helpful indeed sourcing a spoke (very hard to find) and then fitting and balancing the wheel. can't thank them enough...
Scott was brilliant. Thank you
Good = friendly and helpful service. Know their products and the whole market very well and work hard to ensure me as a customer has a good experience every time.
Excellent service good advice too
great products, great service
The branding is good. the store is nice and well organised.
Great advice about an appropriate bike for me. They also had a good sense of humour.

Super friendly and helpful staff. Polite and happy to go above and beyond, very informative.