Customer Testimonials
Emphatetic staff
LOVELY CHAPS AND SO HELPFUL AND KNOWLEDGABLE FOR ALL KINDS OF BIKES, HAVE A GREAT SERVICE SIDE TOO
Very knowledgeable and friendly and just good advice
We visit London once or twice a year and have sucess on the rental side of the business as well as retail and service.
Great service and communication.
Ben was incredibly informative and very helpful in identifying the right bike for me. He answered all of my questions and helped me understand what I should be looking for.
Competitive prices. But it’s the staff that make all the difference. Great set of guys.
Great service. Friendly, efficient and affordable all done with a smile
Very knowledgable and helpful staff who were patient and able to give detailed explanations and answer questions on the bike range.
Staff were friendly knowledgeable and helpful without being or in your face with the sales pitch .. Good selection of quality bikes and equipment.
A very well presented store with quality products that are clearly displayed and labelled in spacious surroundings. The goods cover all of your cycling needs. Staff have excellent product knowledge and offer realistic advice according to your needs. You are given a warm welcome and at no time are pressured into purchases. Your custom is valued and it is a pleasure to shop or browse there.
Atkins staff are very helpful and that coupled with their technical knowledge has meant that I have been consistently satisfied with the service provided, which is at very reasonable prices.
Really friendly and professional service. John took his time to find the right bike for me and the things to know about my bike
You have knowledgeable staff and what you don't have in stock, you can order. I have been a regular customer for years, and will continue to use your services.
The gentleman at Chelmsford Cycles UK was very knowledgeable and helpful and spent a long time helping me to choose my bicycle
I originally came in for a shoe fit. I worked with Phil and I felt he was careful in measuring and considering what would work for me and had a very wide range of shoes I felt that he was very concerned about finding the best shoes for me and he gave me quite a bit of advice and tips in the process.
He ordered more to give me a choice, which I really liked. And he explained what to look for in a fit.
When I returned, he also discussed my cycling position as I brought my bike in and gave me lots of additional advice which is really valuable to me
Great shop, staff are great to deal with.
I done the bike to work scheme and had the bike within 2 days.
Serviced my son’s bike, again great communication and completed within 24 hours.
Very good customer service and communication
Explanation and videos of what was being done and needed to be done and possibly could be done.
Friendly, knowledgeable and efficient staff.
Quality bikes.
Friendly efficient service. The staff at cycles UK are brilliant, so approachable and really helped me out when my bikes tyre gave out on me on the way to work. They also managed to fix another problem I had been wrestling with for a while. Thanks to them I'm back on the road.
All staff i spoke to are friendly and knowledgeable in the products I was interested in.
Quality
Friendly staff, value and job was do quicker than expected.
Excellent customer service, staff extremely knowledgeable and helpful. I would recommend Trek Sheffield to anyone thinking of buying a new bike to try them, equally on servicing and repairs.
Excellent customer service and I am extremely happy with the product
Very knowledgeable. Friendly and approachable, and take care to listen to individual customer needs.
Top notch service, very professional.
Fantastic service. As a beginner, I received clear advice, a proper fit, and a bike that suits me perfectly. Friendly, knowledgeable team — highly recommend.
Personal
Professional
Advised simply and to the point