Customer Testimonials
Great products and the team at Trek mk couldn’t have been more helpful. There Knowledge and experience is invaluable , they very happy to assist me with my bike.
We were recommended to you by two friends and we were not disappointed. We received astute, wise advice for our way forward with choosing an ebike, did a short test ride round Pickering, and we cannot fault the service we received when we picked up our bikes a fortnight later. We are very delighted with them and will return for their 6/8 week check when we have ridden them in.
Good follow up service, professionally completed..
The team in Trek Bracknell are simply the best!! Nothing is ever too much trouble for them
The staff are excellent, very knowledgeable, not at all pushy and most importantly listen to the needs of the customer. They also cater the entire range of cyclists from "lycra road warrriors" to "weekend wobblers"
Good friendly service
Great service
Always great service. Helpful and knowledgeable staff. Good range of products and bikes. Can drop bike off without it being booked in and will be honest on time scale for fix.
Great quality, great price, great service and great staff!!
Bike was serviced and repaired very quickly, communication was good so I knew when to collect the bike, price was very good which was a nice surprise and the icing on the cake was the bike had been cleaned to look practically new, I’m a very satisfied customer !
Easy to deal with....service staff great...couldn't be more helpful
Prompt, friendly and reliable service.
Great variety and excellent service
Great staff, very helpful
Nice shop and very helpful staff
A great bike shop. Friendly and knowledgeable staff make a visit worthwhile.
Always stocked with great bikes, clothing and accessories.
Excellent service and kept me informed about the process of my bike repairs will differently use them again and pass on to my friends and family just how happy I am
Polite, friendly and knowledgeable.
I love my bike and that you work very fast to fix it and have it ready for me every time I leave it for a check up. Thank you!
Fantastic service from start to finish.
Excellent communication at all times.
They had my new bike ready with requested modifications to tyres etc on the day I was looking for.
The bike shop looks amazing, very well stocked and still feels roomy inside.
I'm 100% delighted with my new bike and the time and effort the lads gave me..
Friendly service very happy with my bike part the gentleman ordered for me i would definitely go back for parts anytime again thank you cycle technology for your help 👍
Products supplied in a timely manner with great customer service on any queries.
Friendly and knowledgeable service
Ben was extremely helpful and knowledgable. I found what I needed and paid a very fair price because Trek were able to do a price match on the product. Overall very happy indeed.
Friendly, knowledgeable, easy to deal with
The bike techs are knowledgeable and good with advice. Sometimes a bit slow at completing a repair or advising that it's completed.
Fantastic customer service and very knowledgeable and honest about products,Would highly recommend this shop to anyone wanting a new bike or any spares or advice.
Friendly, helpful, local service. Martin has a real passion for cycling and goes the extra mile to help his customers.
Really good selection of products to suit all needs, the electric bike I purchased seems really well made and arrived in perfect condition.
I don’t normally go out of my way to leave a review but above all I found from the moment I purchased the bike, the customer service I received was exceptional. I mistakenly purchased the bike without first researching the bike to work scheme but once i realised my error, I contacted trek bicycle bramhall and they made arrangements for me to be refunded and for the relevant amendments to be made in order that I could make a considerable saving on my bike. I’m really grateful for the help I received from Laurie at the store as he ensured that, despite my error there was no delay caused in my bike being delivered. I was also pleased with the care taken at the point of delivery to ensure the bike arrived in good condition and the fact that I received regular updates about the intended time of arrival as I could plan the rest of my day without having to wait around. I am so impressed with the quality of the bike and the service I received that I will definitely be ordering from trek bikes again in the future.
Friendly staff and fast turnaround.