Customer Testimonials
When I visited the Ilkley store to pick up my Brompton Electric G Line, I was greeted with friendly staff making the pickup experience feel excellent. Overall, the process was smooth which I am extremely pleased about. However, a problem occurred when they have notified me that they could not find the charger that was included with the bike but they said that they are going to post it to my address so hopefully that goes through (I will contact them for updates if there are any). Regardless of that, overall still a good experience and I would visit them again in the future.
Very helpful staff. Process for a trade in was transparent also
The employee who helped us was very patient and friendly.
Excellent bikes and accessories. The best service around, the shop is so well run. Great expertise and they go out of their way to assist you. I couldn't recommend highly enough.
Good booking system and clearly explained everything.
Amazing friendly helpful service
Friendly staff and Fast efficient service
A very thorough and sucessful bike fit. Pain I used to get on long rides has gone.
Very knowledgeable sales staff & a good workshop.
Ridgeway cycles are a fantastic bike shop. The staff are very knowledgeable and genuinely seem to enjoy what they do. We always use their services to fix any issues with our bikes and would strongly recommend them. They also sell a great variety of bike supplies.
Helpful, friendly service, good location for collecting, ease of one-way hire to do linear trails, really good e- mountain bikes.
Great service
Great Knowledge & friendly staff.
Knowledgeable guys
A lot of experience
Helpful & friendly
Awesome service, used them for years. They look after you.
Al the staff are courteous and know the knowledge of the bikes, very helpful and happy to help
Fantastic service and price on the new bike order. Gave lots of good advice on the bike and mtb in general
Very goo dervice and excellent customer care
Friendly, approachable staff who take the time to explain. I like that they are not pushy on trying to sell things. I will certainty recommend Mud Dock to my friends and relatives.
Friendly service.
Accommodated the date I wanted for my bike to be serviced.
No unnecessary costs incurred.
Thank you
friendly staff
Love to keep things as local as I can… great service from the team
Good stock, decent prices and friendly helpful staff.
Always very helpful. Work done on bike is always top quality.
Great service from the staff and bike repair carried out professionally
Friendly, great work on my bike and it was done within 6 hrs! Thank-you
Aftersales was brilliant
staff friendly
Knowledge and ability to fix at a very short notice very quickly
The staff are polite, friendly and very knowledgeable of the products they sale, I have purchased two mountain bikes from them and the service has been oustanding. I would highly recomend Summit Cycles for all your cycling products.
Very helpful over the phone and the service engineer has a wide knowledge of bicycle brands and how to set them up. I will definitely be returning with servicing /repairs to our MTB’s.