Customer Testimonials
Great service, careful, thorough systematic.
Very friendly and helpful
Great shop, full of fantastic bikes and equipment while at the same time all the staff seem really friendly and approachable.
Great service
Friendly staff. You get a lot of bike for a fraction of the price. Would recommend.
Free service thrown in too.
The products are top quality, the service is even better,
Been using Trek bikes for over 15 years.
And the staff are always helpful, specially Milton Keynes
and St Albans!
Just fantastic service
Excellent service from Nathan in choosing a bike for our six year old. Professional, helpful and very approachable.
Great service, clear communication and very helpful
Thanks for the excellent support in sending me the handlebar grips so quickly and for going out of your way to get them in the post the same day.
We had the pleasure to be served by Edwin at Trek Battersea.
His level of service was outstanding!
Just picked up my new road bike and had a great experience here!
The team were super helpful in finding the right bike for me and made the whole process really easy. They even did a free bike fit and threw in some extra bits like tyres and bottle cages, which was a really nice touch. Just great service all around—would definitely recommend!
Very friendly and professional service .
John 😜😜
Great service and great bike for my son! He loves it!
Great service from Martin as always
Friendly helpful staff.
Cute dog.
Coffee....
What more do you need???
The bike fit was very thorough and they explained what they were doing at every step and talked through the results with you. Being videoed meant that you could literally see what they were talking about. Once we found a comfortable and effective riding position, we used those measurements to find a bike from my shortlist that matched those numbers as closely as possible. I will therefore have a bike that is comfortable from Day 1 rather than buying a bike and having it adjusted afterwards because the riding position isn't right.
I'm a keen cyclist but not an amateur racer or professional rider, but felt that I was treated with equal courtesy and respect.
No hesitation to recommend Cyclefit.
Matt the Manager was so helpful and I am really pleased with my bike. Great service you just can’t get when buying online.
Both guys I dealt with were very friendly, helped to find the correct size and style of bike for my daughter. Ordered a bike in, arrived when they said it would. Overall great service. Thankyou very much.
The customer service provided to me and my family has been outstanding . Year on year. Thank you 🫡
Quick delivery and great price. Very pleased with the service. Will definitely use again.
Quick and friendly service!
I recently bought an emtb in Germany and it needed a proper setup and some tweaks to brakes etc. I received incredible service from the Ciaran and the lads in Gary’s Cycles. They went way above and beyond to sort out a fairly laborious and tricky problem. They spent so much time making sure it was absolutely perfect. They are a truly professional outfit! I highly recommend them for sales or service.
Good personal service throughout
Good range of bikes - helpful and knowledgable staff
The mechanic was great, went the extra mile to fix my mudguards when it was far from straightforward.
Good service all round
Excellent service and helpful team throughout the store
I had an excellent experience. Huge amounts of dedicated customer service in store time was given to me to ensure that I ended up with the right bike for me. I’m not a ‘techie’ cyclist so it was great to have all of the guidance and knowledge from Peter.
My bike arrived quickly and I received a great deal more great customer service whilst collecting the bike. Lot’s of attention to the detail of the bike fit to make sure that it was absolutely perfect for me.
Great cups of complimentary tea and coffee also supplied. Would very highly recommend.
Thank you all very much.Great to support a local independent business.
Friendly, helpful, knowledgeable. Everything that one wants from every type of shop but is increasingly rare these days. Consistently my go-to bike shop.